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Underwriter, Property Reporting to: Lead Underwriter, Property Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. The role     The role of an Underwriter at IQUW is one which proves challenging yet truly rewarding. The role offers the opportunity to become a key member of a high-paced underwriting team within IQUW’s exciting new P&C operation. The key to success in this role will be a highly detailed and analytical underwriting approach, strong relationship management and unparalleled sales skills, as well as strong organisational skills and the ability to think ahead and use initiative. You will need to thrive in a business development role and be able to demonstrate a skill for working with senior brokers/clients. You will need to take ownership of relationships and be confident these lead to profitable business.     Key responsibilities     - Work closely with the Lead Underwriter to deliver the underwriting strategy for your class of business. - Underwrite all elements of the Property portfolio. - Drive underwriting excellence across the Property book by ensuring adherence to risk appetite, lines setting, standards and guidelines, rating and pricing adequacy. - Ensure high quality underwriting, appropriate exposure assessment, contractual terms and adherence to respective rules and guidelines. - Assist with the development of the pricing models to support the underwriting/pricing of the portfolio - Lead and develop close relationships with our partner brokers. - Own the development of our underwriting appetite, constantly analysing the portfolio and modifying appetite accordingly. - Develop business development initiatives to grow the portfolio profitably, where desired. - Provide a compelling and knowledgeable service offering to brokers and clients, making IQUW a go-to Market for Property business. - Help more junior members of the team to develop and hone their industry knowledge and underwriting acumen. - Take responsibility for improving underwriting efficiency, particularly in terms of digitising placement process for homogenous risk groups. The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - A proven track record of strong underwriting performance - An excellent Market reputation across Property. - An insatiable appetite to increase the profitability of the portfolio. - Excellent communication skills, and the ability to deal comfortably with different types of people at all levels of seniority. - Demonstrable experience of managing risks appropriately, applying judgement and being prepared to own and take responsibility for their decisions. - Excellent Broker and Client relationships and the ability to develop business from a variety of sources. - Experience in the use (and ideally the development) of online trading portals and/or other automated placement systems.   Desirable behavioural attributes   - Strong interpersonal and relationship building skills - Highly articulate and numerate - Strong analytical skills - A team player - Innovative and able to generate creative solutions - Highly organised clear ability to prioritise and deliver on allocated tasks - Desire to provide excellent service and deliver appropriate outcomes

Are you an expereince Analyst with an interest in IT Delivery?   Our IT Delivery Analyst will assist in the tracking, supporting and reporting of all IT-led deliveries within the IQUW Operations Portal.    The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the IT Delivery Manager your main responsibilities in the role will be to: - Support the upkeep of all information within the IQUW Operations Portal - Provide support to the IT management team with the planning, tracking, and reporting of the IT KTLO & Business led workstack on a monthly/Quarterly basis - Facilitate meetings and take notes where required - Liaise with internal IT teams to support all IT deliveries - Provide support to deliver IT MI - Produce timely and accurate delivery performance reports What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have: - Experience of Self-managing, organising, and prioritising tasks and working under pressure while troubleshooting and problem-solving - A good understanding on the use of various software packages including Microsoft Word, Outlook, Excel, etc - Experience of data manipulation and analysis - Experience communicating clearly and effectively for written and spoken communication to all levels of stakeholders and internal colleagues. Additional Information:  - A full Job Description can be seen here. 

Do you have Change or Release experience?   Our Release Analyst supports the end-to-end Release Management process within IQUW. Supporting the lifecycle this includes scheduling, coordinating, and management of releases across the enterprise for multiple applications across various portfolios. The Release Analyst works directly with Change Management to ensure a joined-up approach to Change and Release across the IQUW estate.    The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the Head of IT Delivery your main responsibilities in the role will be to: - Support the Release & Environments Manager to ensure the Release Management process is fit-for-purpose, operates effectively and efficiently - Promote the correct use of the Release Management Process - Ensure high quality reports are produced, distributed, and utilised - Manage risks and resolve issues that affect scope, schedule and quality - Help to measure and monitor progress to ensure application releases are delivered on time, within budget, and that they meet expectations - Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule and scope changes What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have: - Strong process competencies - Excellent communication skills. Ability to clearly communicate with both technical and senior management staff - Good understanding of Release Management methodology - Knowledge of the software development lifecycle - Understanding of the management of risk and impact in an operational setting Additional Information:  - A full Job Description can be seen here. 

Do you have detailed IT software testing experience?   Our Service Transition Analyst supports the end-to-end Service Transition process within IQUW. Supporting the lifecycle this will include scheduling, coordinating, and management of Service Acceptance Reviews across the enterprise for multiple applications across various portfolios. Our Service Transition Analyst will work directly with colleagues across IT and Business Change to ensure a joined up approach to Service Transition across the IQUW estate.    The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the Head of IT Delivery your main responsibilities in the role will be to: - Support the Head of IT Delivery to ensure the Service Transition process remains fit-for-purpose, and operates effectively and efficiently - Promote the correct use of the Service Transition Process - Ensure high quality reports are produced, distributed, and utilised - Help to manage risks and resolve issues that affect scope, schedule, quality and resources - Help to measure and monitor Service Acceptance progress to ensure deliveries are on time, within budget, and that they meet business expectations as a minimum - Communicate Service Transition details and schedules to the Business and IT as required What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have: - Excellent communication skills. The ability to communicate with both technical and senior management staff - Good Understanding of Service Transition methodology and the Service Value Chain - Previous Experience within Service Transition. Change and Release experience will also be advantageous - Demonstrated ability to coordinate cross-functional work teams towards task completion - Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling Additional Information:  - A full Job Description can be seen here. 

Data Quality and Governance Manager Reporting to: Chief Data & Digital Officer Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.   Data is at the heart of our operational, strategic and regulated functions. We need to ensure our Data is managed to ensure quality, drive insights, and empower clear decision making across the 1856 Syndicate. Resulting in an improved end-user experience, highly trusted data and strong regulatory compliance.   The role   - IQUW require a Data Governance Manager to embed the data governance framework, manage all organisation-wide data governance activities and will have responsibility for improving the quality and managing the protection of sensitive data and information assets. - We have grown rapidly and need to ensure we are able to equally mature and scale our data governance discipline and data quality practices. This is to ensure we can meet both regulatory requirements and operational process to ensure we make our data a trusted and governed asset for both Regulated and Operational processes:   - - - Regulatory (Lloyds Minimum Standards, Solvency II, Internal Model and Technical Provisions) - Operational ensuring key data flows and systems that support downstream usage and help to remediate issues and have process in place to manage incidents to resolution   - The position will focus on establishing and ensuring adherence to an enterprise data governance framework for data policies, standards and practices, both at the department and Business and Functional areas level, to achieve the required level of consistency, quality and protection to meet overall business and regulated needs.   - The Data Governance Manager serves as a point of escalation for governance, data quality and protection issues and will work closely with Business and Functional area leadership to improve the quality and value of core data assets, respond to regulatory protection requirements as well as support the strategic requirements of the department. - The Manager will be expected to review and challenge our existing governance framework and structure to ensure they are appropriate and effective a Lloyds Insurance syndicate, aligned to the data strategy and operations.   - The data governance Manager will also help to establish a data quality framework effectively manages our key data sets and define a control-based approach. Helping to define the process to establish critical data flows that can manage the lifecycle of data and ensure appropriate controls, ownership and monitoring is in place in line with key data quality dimensions. - Support and manage data quality incident management and resolution processes to ensure issues that are identified are appropriately managed and strong processes existing to ensure their remediation - Help to define data quality reporting process and required MI and Metrics to ensure we are able to monitor data quality controls and MI - Familiar with domain driven approach to driving data governance maturity across the enterprise     Key responsibilities   Working closely with the Chief Data Officer and as part of the data and analytics centre of excellence (COE) to consistently maintain and promote the Digital & Data strategy and roadmap, ensuring that is fit for purpose and changes are clearly communicated to stakeholders.   - Establish and govern an enterprise data governance implementation roadmap including strategic priorities for development of information-based capabilities - Able to manage change initiatives and direct the work of required departmental data stewards - Roll out an enterprise wide data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organisation behaviour policies and standards, principles, governance metrics, processes, related tools and data architecture - Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company’s principal information assets - Serve as a liaison between Business and Functional areas and technology to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning - Develop & maintain inventory of the enterprise data flows, critical data elements, data dictionaries, owners, responsibilities including authoritative systems - Facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise - Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements  - Leading projects comprising resources from the Business and Functional areas and IT business and operations functions, to achieve their objectives; resolve issues escalated from Business and Functional areas data governance representatives - Chair the Data Governance Committee and produce reporting packs to run these sessions and key working groups - In conjunction with the IT, provide progress reports to Board management and oversee periodic updates to the Department Data Governance Roadmap - Coordinate external data sources to eliminate redundancy and streamline the expense related to those services - Identify new business opportunities pertaining to the use of information assets to achieve efficiency and effectiveness in the marketplace / represent data as a strategic business asset at the Senior Management table     The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Strong experience as working working in Data Governance / Quality domain - Exposure in Governance Manager or Lead role for 2 years+ - Experience of working in a Lloyds market Syndicate environment, ideally 3 years +. Thus, possess high level knowledge of key departments ie Underwriting, Claims, Reinsurance, Actuarial and Finance functions and familiar with the typical data flows within an insurance business in the data governance / quality context for Regulatory and operational functions. - Understanding of the types of systems Policy Admin Systems, Claims Systems, Pricing models, exposure solutions and RI systems - Experience of developing Data Quality reporting process and supporting MI, knowledge of the key types of metrics and reporting KPI’s needed to build out measurement and reporting - Experience in leading and rolling out data governance initiatives and data quality projects - Hands-on experience with building required templates, roles, responsibilities and processes that form a data governance tool kit/ framework - Strong understanding of data management principles and data flow process and practices. Knowledge of (DAMA DMBOK) would be desirable - Knowledge of Insurance Data Governance (Solvency II, Lloyds Min Standards, SOX’s) - Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection - Knowledge of data related government regulatory requirements and emerging trends and issues - Demonstrated consulting skills, with change management concepts and strategies, including communication, culture change and performance measurement system design - Knowledge of risk and compliance processes and their interaction with Data Governance - Knowledge of Data Governance and Data Quality Tools would be useful - Recognised subject matter expert that influence the way things are done   Desirable behavioural attributes - Effective Communication Skills: Excellent written and oral communication skills with the ability to liaise with stakeholders at all levels. - Building Relationships: Strong interpersonal and consultative skills - Initiative & Change - Ability to conduct research into emerging trends, standards, and products as required - Commercial Awareness & Problem Solving: Ability to present ideas in user-friendly language - Driving & Self Organised: Ability to effectively prioritize and execute tasks in a high-pressure environment - Teamwork: Experience working in a team-oriented, collaborative environment. - Decision Making: Comfortable making key decisions with an attention to detail. - Strategic Thinking: The ability to apply thinking in a strategic context. - Analytical Thinking / Problem Solving: Exceptional analytical, conceptual, and problem-solving abilities

Are you an experienced Database Administrator?   Our Database administrators sit within the Technology Services Department and provide database support across the IQUW estate delivering an efficient and reliable environment. They develop, implement, maintain, and support our database systems.   Post holders will be required to attend the Swansea office for a minimum of 2 days per calendar month.   Reporting to the Head of IT Delivery your main responsibilities in the role will be to: - Ensuring all database servers are backed up in a way that meets the business's Recovery Point Objectives (RPO) - Testing backups to ensure we can meet the business' Recovery Time Objectives (RTO) - Troubleshooting SQL Server service outages as they occur, including after-hours and weekends - Configuring SQL Server monitoring utilities to minimize false alarms - Actively monitoring the SQL environment - Automating routine/non-routine DBA tasks and contribute to driving efficiency gains within your area What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have: - Experience in database development and support in MS SQL Server environments - Strong experience in Database Administration in SQL Server (2008 - 2019) - MCDBA / MCT certification - Knowledge in a scripting language like Powershell, VBScript, WSH - Effective Communication Skills - Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc - Experience in Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler and other related monitoring and troubleshooting tools - Ability to detect and troubleshoot SQL Server related CPU,memory,I/O, disk space and other resource contention - Strong knowledge of backups, restores, recovery models, database shrink operations, DBCC commands, Clustering, Database mirroring, Replication - Experience performing DR tests Additional Information:  - A full Job Description can be seen here. 

Do you have insurance accounting experience?   Our Syndicate Accountants assist with the preparation, production, reconciliation, and submission of Syndicate Financial reporting to a high standard, on a timely basis. Their work spans monthly management accounts, quarterly board packs, Lloyd’s regulatory returns including Solvency II reporting.   The location for this role is our London office. The classification of the role is Hybrid, this entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Your main responsibilities in the role will be to: - Prepare and reconcile technical journal entries relating to the Syndicate within documented deadlines - Prepare monthly Syndicate P&L and balance sheet reconciliations - Assist with the production of monthly and quarterly Syndicate financial reporting in accordance with established timetables - Develop a good understanding of dataflows and dependencies to support the population of the GL and financial reporting - Document and maintain adequate procedures and controls - Assist in the preparation of Lloyd’s returns including QMA, QMB and Solvency II reporting ensuring these are prepared in accordance with Lloyd’s Byelaws - Completing early drafts of reporting packs in good time to allow for several layers of internal/external reviews - Critically analysing the data in all Lloyd’s returns prior to submission - by raising queries and incorporating appropriate responses within the accompanying commentary – to pre-empt questions from Lloyd’s and members’ agents   What you’ll get in return: - 25 days holiday plus Bank & Public holidays - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We'd like to hear from you if you: - Have a strong understanding of insurance accounting - Are a great communicator skills both written and verbal able to liaise with stakeholders within and outside of the organisation - Have experience of using the Microsoft Office Suite to an advanced level with an emphasis on Excel - Are part or fully qualified in CIMA, ACA or ACCA (or equivalent) - Lloyds Market insurance experience is desirable but not essential for this role

Do you have experience embedding a culture of information security within the daily operation of a business?   Our Senior Information Security Analyst works as part of a small team to support the Information Security Manager in the development and maturation of the Information Security function. They work within the Technology Services department working alongside specialist Governance, IT Security & technical staff. The Senior Information Security Analyst will contribute to Regulatory Compliance, IT Audit Governance, IT Risks and provide key subject matter resource for the Technology GDPR deliverables.   In this non-technical role, as a member of the IT Governance team, the Analyst will be responsible for helping to embed a culture of information security within the day to day operations of the business ensuring the confidentiality, integrity and availability of the services provided.   The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the Information Security Manager your main accountabilities in the role will be to: - Lead on and Perform information security assurance reviews for the core business and group activities, as well as third parties - Provide guidance and assist business stakeholders with Informational Security enterprise - Assist to drive and mature the implementation of ISO27001 ISMS and its ongoing maintenance and related activities such as internal audits and evidence exercises. - Provide support to the Information Security Forum.  Produce monthly packs and participate in the delivery of the meetings - Assist with team development and communicate enterprise-wide information security related metrics and reporting to all levels, to include risks assessments, information security policy/standards approvals and exceptions, supplier security assessments - Deputise for the Information Security Manager at internal and external meetings - Produce management dashboards and regularly report into the Information Security Manager to ensure timely and accurate delivery of the aforementioned duties are undertaken to achieve successful operational performances What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if you have: - Strong experience with PCI DSS, ISO27001 - Strong GDPR compliance knowledge - CISMP, CISA or CISM, Certified ISMS Risk Manager accreditation is preferred, though not essential where competency can be proven through experience - A confident manner and be able to interact with all levels of the business and be able to build relationships - Knowledge of information security practices and procedures gained from experience in a Business Information Security / IT Governance role - The ability to produce management information and reports to an agreed schedule or upon request - Strong presentation, communication, influencing and relationship management skills - A strong understanding of IT risk management Additional Information: Please see the full job description here. 

Do you have experience of developing and implementing internal communication strategies?   The Internal Communications Manager is responsible for planning and implementing internal communications strategies for the IQUW Group. This will involve creating and distributing internal newsletters, coordinating employee events, managing the intranet and developing and delivering employee communications. The internal communications Manager will work cross-functionally across the IQUW Group to ensure that all messaging is consistent and aligned to the Group's overall goals and objectives.    The location for this role is our London office and the classification is Hybrid. Typically, this has entailed three days collaborating with colleagues in the office and two days working from home per week.   Supported by the Chief Sales and Marketing Officer, you’ll be:  - Developing and implementing internal communication strategies and programs that support the Group's strategy, values, and EVP - Conducting regular reporting on communication strategy progress against defined KPIs - Owning the production and delivery of employee communications, including writing and editing internal materials, creating and distributing internal newsletters, announcements and other communication materials - Managing the company's intranet and other digital platforms for internal communication - Working with the Human Resources department to develop and delivery training programs and support employee development - Collaborating with Human Resources and the Executive in driving the firm's EVP, Culture and Engagement initiatives What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We’d like to hear from you if you have: - Significant public relations, corporate communications and external marketing experience - Strong written, oral communication and presentation skills - Excellent interpersonal skills and the ability to build relationships with employees at all levels of the organisation - Proficiency in project management and the ability to manage multiple tasks and priorities - Strong writing skills for presentations and speeches and significant experience in digital communication, platforms, intranet CMS and social media - Strong analytical skills and the ability to measure the effectiveness of communications   Additional Information: - A full job description can be seen here. 

Do you have experience of conducting Business Analysis?   Our Change Business Analysts are responsible for supporting the delivery of business change across IQUW Group, through a range of large and small projects delivering strategic and incremental changes. They also assist stakeholders in the shaping of an initial idea into a compelling investment case by gaining a full understanding of the problem or opportunity.   Whilst it is important for our Business Analysts to understand technology capabilities this isn’t a technology role. Our Business Analysts not only capture requirements but shape and direct, so that the business outcomes are delivered whilst providing technologists with the ability to design solutions that align with best practice.   The location for this role is our London office, and we operate a hybrid working model. This entails 3 days working collaboratively in the office with colleagues, and 2 days working from home.     Reporting into the Lead Business Analyst your main responsibilities in the role will be to: - Work closely with Project Managers & Project leads to understand the desired business outcomes - Elicit and capture the formal project requirements, ensuring the needs of internal and external stakeholders are reconciled - Work with the business and technical teams to agree how requirements will be realised, and produce formal use cases, functional specifications and business processes to fully document the agreed solution - Create structured and detailed plans to map the business outcomes and technology design - Support development and test activities and work closely with business users during User Acceptance Testing to ensure a quality product is implemented - Build and maintain relationships with stakeholders and technical teams across the business at various levels - Plan and estimate your own work What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We would like to hear from you if you have a solid understanding of project management tools and techniques and a firm understanding of performing business analysis within an organisation.   You will also have: - Experience of working on a large-scale project/programme implementing software and process solutions - The ability to process map/model using at least one standard i.e. BPMN - Experience of working with 1 or more software delivery methodologies - Excellent presentation skills - Experience of facilitating workshops

Do you have experience of conducting internal audits within a professional services environment?   Our Senior Internal Auditor supports the Head of Internal Audit in the delivery of audit assignments across IQUW Group (using a Risk Based Internal Audit (RBIA) approach). They focus on the independent evaluation and appraisal of internal controls over key business processes. In addition, they influence and develop our culture of risk awareness to manage controls across the business.   Supported by the Head of Internal Audit you’ll be - Building and manging stakeholder relationships (team and client) - Providing clear ownership of audit assignments with minimal inputs from the Head of Internal Audit - Performing risk-based audit assignments (including group and themed reviews) in accordance with internal audit manual, procedures, and the Institute of Internal Auditors (IIA) standards - Developing recommendations that are practical and effective within reasonable cost/benefit criteria to strengthen the control environment and pursue completion - Preparing good quality and concise audit reports of works completed - Raising the profile of the internal audit department to meet the needs of the rapidly growing organisation including the use of data analytics - Working with the business to provide insights of best practice and innovative solutions that add business value, protect corporate assets, and contribute to the Group’s profitability   What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like for you to apply if you have: - Recent relevant working experience in the London Market and post qualification internal audit experience (IIA, ACCA, CIMA) - A degree level qualification, or equivalent - Provided support for multiple audits simultaneously and/or complex audits - Worked low levels of supervision to provide results - Good and practised report writing skills - The ability to liaise with stakeholders at various levels including Executives - Technically sound understanding of risk and control concepts   Additional Information - A full role profile is available here

Do you have detailed internal audit experience gained from within the Lloyds’ Market?   Our Internal Audit Manager supports the Head of Internal Audit in the delivery of the internal audit strategy and provides assurance over IQUW Group risks (using a Risk Based Internal Audit (RBIA) approach). They focus on the independent evaluation and appraisal of internal controls over key business processes. In addition, they influence and develop our culture of risk awareness and manage controls across the business such as ensuring frameworks and processes are embedded.   Supported by the Head of Internal Audit you’ll be - Drafting the risk-based annual Group Internal Audit Plan that reflects and adapts to the risk profile of the group - Providing clear ownership for the delivery, leading, and completing of internal audits to a high standard and within accordance of internal procedures / professional standards, and with minimal input from the Head of Internal Audit - Ensuring that all deadlines, as agreed with the Head of Internal Audit, are met and that potential slippage is highlighted at the earliest opportunity with remedial actions - Providing inputs to the drafting of regular reports to the Audit Committees / Boards - Building and managing stakeholder relationships - Developing recommendations that are practical and effective within reasonable cost/benefit criteria to strengthen the control environment and follow up on those - Preparing insightful, good quality and concise audit reports and close out audits - Using technology to automate and improve the audit process - Working with the business to provide insights of best practice and innovative solutions that add business value, protect corporate assets, and contribute to the Group’s profitability   What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like for you to apply if you have - Sound business acumen, and exposure to IQUW products and Group structure - Significant relevant experience at a senior level in the London Market, and post qualification experience (e.g. IIA, ACCA, ACA, CIMA) - A degree level qualification, or equivalent - Experience of working within fast paced changing environments - A good understanding of risk and control concepts - Good practice of writing reports and influencing at all levels, including executives - Managed multiple audits simultaneously and/or complex audits   Additional Information - A full role profile is available here

    Title: Specialty Pricing Actuary, 1856   Grade: 3 Reporting to: Head of Pricing, 1856 Location:London/Hybrid   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Specialty products from Political Violence, Terror and War to Product Recall. Our goal is to combine data, intelligent automation and human expertise to make smart decisions, fast. ERS Syndicate 218 is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   This is a newly created role to support the Groups’ expansion to underwrite Specialty business.   We are looking for a candidate with a strong expertise and best practice knowledge to help design and implement technical pricing processes the specialty business within the syndicate in a fast-growing environment.   Key responsibilities   - Responsible for designing and implementing pricing models and processes for the syndicate, across Specialty classes. - Work with underwriters to define key policy features; - Identify internal and external data sources; - Set up pricing templates and models for use by underwriters; - Assist with the implementation and maintenance of pricing software; - Work closely with the Exposure Management team to monitor aggregations. - Assist with forming an IQUW view of risk across modelled and non-modelled perils; - Act as expert adviser to underwriters using the pricing software, adding bespoke features as required; - Monitor and report various pricing metrics (e.g. pricing adequacy, RARC etc.); - Develop MI to identify underperforming segments; - Significant contribution to portfolio optimisation and capital allocation workstreams; - Part of feedback loop between annual planning cycle, reserving, pricing and capital; - Develop strong communication and collaboration with underwriters, capital and reserving; - Ensure all regulatory requirements from Lloyd’s, PRA, FCA impacting 1856’s pricing function are known and addressed. Contribute to AFRs as required; - Responsible to deliver additional analysis and documentation that may be required; and - Assist the capital team in validating syndicate 1856’s internal model assumptions.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Actuarial skills at the level of a qualified UK actuary; - Pricing knowledge of Political Risk, PV, War and Terror lines; - Experience with programming in R or Python an advantage; - Knowledge and skills relating to the management of insurance data; and - Strong written and face to face communication skills.   Desirable behavioural attributes   - Analytical - Team player with ambition to lead - Organised - Persuasive

Do you have detailed underwriting operations experience? Do you enjoy troubleshooting and fact finding?   Our Underwriting Operations Analyst works closely with the Underwriting Operations Manager and the wider Underwriting team to provide support on operational performance and processes, query management whilst ensuring operational objectives are exceeded and group principles are followed. The Underwriting Analyst is also responsible for the smooth running of operational processes to resolve issues relating to the Policy Administration System (PAS), working across multiple lines of business and is crucial to the efficient running of the syndicate, and in ensuring the accuracy of data and reporting.   Supported by the Underwriting Operations Manager you’ll be: - Working on items where data differs between core systems. Investigate and confirm the correct value and ensure the data is updated and query closed - Partnering with our outsourcing providers on query management, SLAs, and quality checks - Ensuring quality and integrity of Underwriting and Operations data - Supporting the wider operations team to optimise operations processes - Liaising with underwriters, brokers, and other interested parties to address and resolve operational issues that may arise - Supporting Ad-hoc project and other work items at request of Operations team management - Assisting in the delivery of successful operational and business-related change projects as needed - Collaborating with other departments, ensuring the enforcement of operational guidelines, regulations, and processes operate within industry related regulation   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits   We’d like for you to apply if you have: - Provided support in either data entry processing, or data validation investigation, with an emphasis on fixing as well as identifying the issues - Technical knowledge of London Market systems and key reports - Attention to detail and a passion for investigation and troubleshooting - Strong data and analytical skills It would be an advantage if you also have: - Insurance technical knowledge from either Broker or Underwriting - Experience with Sequel UW/Eclipse or other Policy Administration Systems

Can you drive complex and strategic projects to completion independently?   IQUW is a dynamic environment, it is expected the Executive Committee will have several initiatives which will require analytical oversight to ensure the best outcomes. Our Senior Risk Analytics Manager will play a key role in reviewing and developing analytics to ensure IQUW makes analytically driven decisions. Recent examples of such initiatives include the purchase of Agora (Syndicate 3268) and the structuring of IQUW’s outwards reinsurance programme.   The role will support on the provisions of risk opinions on key business decisions and processes, such as strategy, business planning, outwards reinsurance purchases, and potential future mergers and acquisitions. The position offers the opportunity to gain exposure across the business at all levels of seniority. After agreeing a cycle of “deep dives” with the Head of Risk Analytics and the Board level Risk & Compliance Committee, the role holder is expected to lead the completion of these reviews to provide tangible recommendations for future refinement. Topics are likely to span Underwriting, Portfolio Optimisation, Pricing, Reserving, Exposure Management, Investments, IT and Data.   This is a varied role, and areas of focus will shift depending on business needs, within the role you could be:   Strategic Initiatives - Supporting review of outwards reinsurance structure, with a particular focus on property catastrophe exposed lines - Reviewing and refining IQUW’s exposure management capabilities - Developing entities to support a multi-platform underwriting approach Risk Deep Dives - Supporting review of the reserving process and key sensitive to the overall ultimate reserves - Performing assessment of core classes of business Discharging quantitative risk responsibilities to the Board: - Leading the delivery of all aspects of the Internal Model Validation - Stress, scenario and sensitivity testing - Developing and monitoring of quantitative risk appetite framework   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if: - You are a qualified Actuary with substantial experience in the non-life insurance market and/or risk management - You can drive complex and strategic projects to completion independently - You can adapt to changing requirements in an agile way, ensuring focus can be placed on emerging topics - You can learn independently, particularly as the role will involve deep dives into various areas of the business - You can optimise commercial outcomes whilst ensuring all relevant Risk & Regulatory requirements continue to be met - You can interact with senior stakeholders internally (Board & Executive Committee) and externally - You have exceptional communication skills, both oral and written, particularly the ability to articulate complex technical topics to a non-specialist audience

Do you have experience of Underwriting Professional lines?   The role of an Underwriter at IQUW is one which will challenge you yet is truly rewarding. It offers the opportunity to become a key member of a high-paced underwriting team within IQUW’s exciting new lines of business.   To succeed as an Underwriter, you will have a highly detailed and analytical underwriting approach, strong relationship management and unparalleled sales skills, as well as strong organisational skills and the ability to think ahead and use initiative. You will thrive in a business development role and be able to demonstrate your ability to work with senior brokers/clients.   Supported by the Lead Underwriter your main responsibilities in the role will be to: - Work closely as a team to formulate the strategy and deliver on the business plan for your class of business - Underwrite all elements of the Professional Lines portfolio - Drive underwriting excellence across the Professional Lines book by ensuring adherence to risk appetite, guidelines, rating and pricing adequacy - Ensure high quality underwriting, appropriate exposure assessment, contractual terms and adherence to respective rules and guidelines - Assist with the analysis and update of the pricing models to support the underwriting/pricing of the portfolio - Lead and develop strategy with our partner brokers - Participate in wider corporate projects, working closely with colleagues at all levels of the company - Own the development of our underwriting appetite, constantly analysing the portfolio and nimbly modifying appetite accordingly - Develop initiatives to maximise profitability of the portfolio - Provide a compelling and knowledgeable service offering to brokers and clients, making IQUW a preferred business - Help more junior members of the team to develop and hone their industry knowledge and underwriting acumen - Take responsibility for improving efficiencies in the underwriting process, utilising data and AI to augment the underwriting process   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews   We’d like to hear from you if you have: - An established reputation of working as part of a team - An insatiable appetite to increase the profitability of the portfolio - Excellent communication skills, and the ability to deal comfortably with different types of people at all levels of seniority - Coherent approach to managing risks, applying judgement and being prepared to own and take responsibility for decisions - Established strong relationships with third-parties, and have the ability to identify business development opportunities   Additional Information: - A full role profile is available here

Process Design Analyst Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast.   The role   The Process Design Analyst is responsible for owning and defining end-to-end business change, process design, and process improvement.   Key responsibilities   - Owning and defining end-to-end business change and process (re) design - Identifying and analysing process improvement opportunities - Designing and implementing new processes that are efficient, effective, and compliant - Communicating and collaborating with stakeholders to gather requirements, provide updates, and obtain buy-in - Analysing data to measure the performance of processes and identify areas for improvement - Utilizing Six Sigma methodologies such as DMAIC (Define, Measure, Analyze, Improve, Control) to drive process improvement - Continuously monitoring and measuring the performance of processes to ensure they meet business objectives and customer needs - Develop an excellent working knowledge of the business processes across Underwriting - Design, validate and clearly document efficient to-be business processes that align to our target operating model, behaviours and values - Plan, design and embed the process by which new or updated business processes will continue to be maintained once handed over to operational continuous improvement - Work with the Leadership team to help implement the Service Model project with our preferred providers.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.      Essential qualifications, skills and experience   - Strong analytical and problem-solving skills - Knowledgeable and skilled in the use of Lean and Six Sigma techniques - Strong project management skills - Excellent communication and collaboration skills - Strong understanding of business process design and management - Experience in business change management - Preferable experience in London Market insurance - Extensive Process Analysis Skills   Desirable behavioural attributes   - Strong analytical skills - Driving & Delivering Results - Planning & Organising - Problem Solving - Decision Making - Commercial Awareness (including Financial Awareness) - Building Relationships - Strategic Thinking  

Head of Marine, Energy and Aviation claims Reporting to: IQUW s1856 Head of Claims Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products; Marine and Energy, Property, Speciality, Professional Lines and Reinsurance. We combine data analytics and market expertise to make smart decisions, fast. The role   The Head of Marine, Energy and Aviation claims will be directly responsible for the day to day operational and technical management of the team. This includes successful service delivery along with ensuring that all claims are handled in accordance with the IQUW internal guidelines, authority levels and procedural frameworks plus market practices, relevant legislation, jurisdiction and case law.   The ideal candidate will have a wealth of technical claims experience within the Lloyd’s / London and international insurance markets plus operational management skills. Excellent working knowledge and a strong understanding of market best practice, processes and the use of claims workflow and technology is essential. An ability to manage, oversee and deliver outstanding levels of customer service (to both internal and external stakeholders) along with the ability to add value through claims insights, data analytics and in contributing to the dynamics of the claims department, is also a key requirement.    Key responsibilities   - Recognised market leading expert in Marine & Energy classes - Operational and technical management of the Marine & Energy claims team along with responsibility for regular reporting to Head of Claims and Senior Management. - Managing of workloads and resource needs of the team to meet internal SLAs/KPIs and operational metrics / performance levels. - Supervise claims handlers in adjusting and resolving claims, together with managing and maintaining performance levels. - Assist claim handlers with developing optimal resolution strategies using technical skills, analytics and sound judgement. - Ensure that exposure is recognised, coverage is accurately determined, and claims are promptly evaluated, reserved and settled. - Review and approve the work product relative to investigation, coverage evaluation and resolution strategy. - Provide mentoring and coaching of team members, assess development needs and conduct regular training to meet the needs of the team. - Ensure the accuracy of claims data and provide MI reporting / commentary on claims activities and trends. - Oversee compliance with and the implementation of all internal policies relating to the claims department and ensure that all authorities are complied with. - Adjust, assess, and manage assigned claims within own set authority. - Ensure that claims are always handled proactively and in accordance with claims management Guidelines. - Ensure compliance with Lloyd’s principles and all regulatory and statutory requirements relating to claims handling, at all times. - Management and oversight of large losses and watchlist claims - Attend market claims meetings, lead and drive strategy to fair outcomes for customers. - International travel as required. - Third party expert management through TOE, panel and performance reviews. - TPA/DCA management - Audit oversight, both internal and external - Internal and external stakeholder engagement. - Support the Head of Claims by contributing to strategy and support the needs of the IQUW in line with its growth plans. - Provide support to the underwriting teams, actuaries and senior management through claims. - Horizon scanning - Champion IQUW in the market and the Claims function. - Demonstrate and champion an inclusive and diverse culture that reinforces the company brand, values, and behaviours. - Work effectively with peers in shared functions within the organisational matrix to provide seamless delivery of IQUW’s objectives.   - Other Duties – This job description is intended to describe the main duties, with expectation to maintain flexibility and perform all other reasonable duties relating to the role as assigned by IQUW.   Essential qualifications, skills, and experience   - Analytical thinking, insights driven. - Extensive claims experience along with managerial experience in the London / Lloyds market. - Strong technical understanding of Commercial and Specialty lines of business – with technical expertise in Marine and Energy classes. - Proven track record of management and leadership skills. - Strong track record in managing experts such as lawyers, loss adjusters and other significant service providers. - Co-ordination, reporting and management of Large CAT events and Large Loss Management. - Awareness of regulatory requirements in the London insurance/reinsurance market, including delegated authorities. - Strong knowledge of key business systems and processes within the Lloyd’s / London Market. - Strong knowledge of the legal system in England & Wales and the United States of America. - Track record in leading market meetings with insurers/reinsurers and with brokers. - Ability to develop and maintain strong relationships with both internal and external stakeholders. - Excellent communication skills – including the ability to effectively influence internal and external stakeholders to the benefit of customers. - Ability to work effectively under pressure both independently and in a collaborative team environment. - Ability to prioritise and organise workload and meet deadlines. - Detail orientated. - Skilled problem solving and acting on own initiative.   Desirable behavioural attributes   - Highly organised with a clear ability to prioritise and deliver on allocated tasks. - Excellent written and oral communication skills - Focused on performance, insights and driving results - Can build strong relationships and networks - Ownership of decisions making and commercial awareness - Strategic thinker, problem solver. - Leads by example, demonstrates positive behaviours, and champions the company culture - Open, diverse thinking.