Job Listings

Reporting to: Lead Underwriter, Property Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. The role   The role of an Underwriting Assistant at IQUW is one which proves challenging yet truly rewarding. The role offers the opportunity to become a key member of a high-paced underwriting team within IQUW’s exciting new P&C operation. The Underwriting Assistant role is the first step on the ladder and sets the foundations for an Underwriting career.  The role principally entails providing underwriting and administrative support to the underwriting team, working closely with Operations, Exposure Management and Pricing teams to ensure efficient running of the underwriting process and the accuracy and integrity of the team’s data.   Key responsibilities   - Contribute to the execution of underwriting strategy for an allocated class of business - Work with the Underwriters to monitor and maintain key operational performance indicators - Assist the effective operation of underwriting risk controls and processes across the syndicate - Assist the effective delivery of underwriting management and supporting operations and processes across the syndicate (e.g. data capture, message processing, workflow) - Provide an effective feedback loop for issues identified and work with the Underwriters to resolve any issues. - Liaise with appropriate teams to ensure accurate and up to date risk-level information is held at all times - Work with Exposure Management and Pricing teams and ensure that all pre-bind tasks are completed in a timely fashion. - Communicate with brokers by e-mail and telephone, ensuring the underwriters have all the information required to commute the underwriting process. - Self-adherence to all regulatory requirements, guidelines and working practices - Embody and amplify the IQUW values in all aspects of day to day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with IQUW values - Carry out other reasonable tasks as required by line management The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements   Essential qualifications, skills and experience   - Understanding of principles of insurance and ability to apply this in an underwriting environment. - Knowledge of the external landscape and IQUW’s key competitors. - Understanding of IQUW’s appetite for different types of business and the ability to identify desirable and undesirable business. - Work towards a full understanding of the coverage provisions, exclusions and conditions of product wordings in your area. - Knowledge of the minimum information required for underwriting purposes. - Understanding of the different transactions during the life cycle of a policy and the ability to process these. - Knowledge of the legal, regulatory and compliance provisions that govern your business.   Desirable behavioural attributes   - Strong interpersonal and relationship building skills - Highly articulate and numerate - Strong analytical skills - A team player - Innovative and able to generate creative solutions - Highly organised clear ability to prioritise and deliver on allocated tasks - Desire to provide excellent service and deliver appropriate outcomes

Reporting to: Delegated Authority Manager Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The role of the Senior Bordereaux Analyst within the DA Team is vital to support the successful implementation of the Bordereaux Management function within IQUW Syndicate 1856.   The purpose of the role is for managing and administrating the entire end to end process creating a centralised repository of bordereaux data for reporting and analytics purposes within IQUW Syndicate 1856.   Key responsibilities   - Overall responsibility for working alongside the outsourced vendor(s) to ensure all bordereaux received are processed in line within SLAs and protocols including: - Collation, tracking and chasing of written risk and/or aggregate, premium paid and claims bordereaux from multiple sources including broker portals, IMR, central bordereaux mailbox, underwriters, broker or coverholders. - File management of all bordereaux centrally to ensure files are clearly referenced and easily located by stakeholders. - Creation of new contracts on the Bordereaux Management Systems including VIPR’s Intrali and Delegated Data Manager (DDM). - Mapping and processing written risk, paid premium and claims bordereaux using third party systems including VIPR’s Intrali and Delegated Data Manager in a timely manner. - Liaising with underwriting and claims teams, as well as brokers and Coverholders to resolve queries and errors on bordereaux data to improve data quality and resolve/report breaches. - Act as a centralised point of contact at IQUW for all bordereaux related enquires from Coverholders, DCAs, Underwriters, Claims and other relevant stakeholders. - Coordination and communication with other business functions and stakeholders regarding the provision of bordereaux data. - Producing and providing governance and operational reporting and attending such relevant governance and stakeholder meetings, where required. - Provide input into the planning, forecasting, and agreeing service volumes and service level metrics. - To drive any relevant bordereaux management projects which will improve the function and provide better oversight of delegated authority management by disseminating relevant bordereaux data MI to the business.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Relevant experience working in a bordereaux management function in an insurance company, ideally strong Lloyd’s market experience. - In depth processing experience of third-party bordereaux management and repository systems including, but not limited to Delegated Data Manager (DDM), Lineage and VIPR’s Intrali and Insight. - Understanding of bordereaux data produced by coverholders and brokers, specifically the context Lloyd’s reporting standards and the requirements of Managing Agencies. - IT literate with strong Excel skills. - Attention to detail, excellent analytic, and investigative skills, especiallytriaging and resolving bordereaux mapping and validation issues. - Strong written and communication skills. - Excellent organisation and time management skills. - Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. Desirable behavioural attributes - Strong interpersonal and relationship building skills - Articulate and numerate - A team player - Pro-active - Organised with a clear ability to prioritise and deliver on allocated tasks in a timely manner.

Do you have change management experience?   Our Change Project Managers support business functions in the delivery of change initiatives, they identify plan and co-ordinate the planning and deployment of resources across the business to successfully achieve the delivery of their projects. They work as a pivotal business partner to key business areas to ensure engagement with change and successful deliver and implantation of their initiatives.   The location for this role will either be our London or Swansea office (dependent on applicant location), and we operate a hybrid working model. This entails 3 days working collaboratively in the office with colleagues, and 2 days working from home per week.   Reporting to the Lead Project Manager your main responsibilities in the role will be to: - Work with project sponsors and stakeholders to ensure appropriate definition of project goals, deliverables and acceptance criteria - Create detailed project plans and definitions, including budgets, business cases and resource plans - Create and deliver project work plans and revise as appropriate to meet changing needs and requirements - Identify resources and assign responsibilities - Oversee and control the delivery of project activity across the business - Drive the projects to completion, including re-planning and finding alternative approaches to overcome obstacles to project progress. - Identify, assess and appropriately mitigate risk to project delivery - Establish and manage a governance structure appropriate for each project   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We'd like to hear from you, if you have the below skills and experience: - You will have a robust and proven experience of project planning and management - Experience of providing governance and control - Risk and issue management - Process improvement - Managing IT implementation projects - Basic financial models and P/L; financial forecasting and budgeting - Leading and innovating problem analysis and resolution

Analytics & Data Science Analyst Location: London   Are you looking for a graduate career with a focus on data and analytics in the exciting industry of Insurance, within a growing organisation? Are you ambitious, inquisitive and have a desire to learn? Do you have a passion for using data to inform decisions?   The role   On this Data and Analytics Early Careers programme you will receive a Comprehensive Training Programme, Experiential Learning, Mentorship, Certification and great exposure to leading Insurance Industry professionals within a innovative, growing organisation where you can develop a career.     During the 2-year programme you will rotate across multiple functions within IQUW Group and gain experience in different functions such as underwriting, data and digital and underwriting aligned functions such as Claims or Actuarial.   This programme will provide you with an understanding of a Lloyds Insurance business, IQUW Group’s positioning in the market and how we can continue to grow our advantage though the utilisation of data within the Insurance industry. - Comprehensive Training: A training programme in Data Science, focusing on machine learning, data analysis, data visualisation, statistical modelling and programming languages such as Python, R & SQL. The programme will also include workshops and seminars on emerging trends and technology. - Experiential Learning: The programme will offer hands-on experience in data and analytics within a business context, in addition to developing business skills such as communication, presentation skills and personal impact. - Mentorship: Each participant in the programme will be assigned an internal mentor who will provide guidance and support through the programme. - Certification– Upon completion of the programme, the participants will receive a Level 7 MBA in Data Science awarded by the University of Buckingham and Level 7 Digital and Technology Solutions Specialist apprenticeship   Who are we looking for   - Graduate with a Passion for Data Analytics and Data Science - Experience in statistical modelling and foundation level understanding of languages such as Python, R or SQL. - Inquisitive and driven to learn and grow - Comfortable dealing with numerical data - Motivated by using analytics and data in decision making - Strong communication skills, both verbal and written   At the end of the 2 year programme, you will have the opportunity to join IQUW in a permanent position.    

Reporting to: Head of Underwriting Management Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   - The purpose of this role is to support the oversight of IQUW’s underwriting management functions, business planning processes and Underwriting Governance. - Monitor adherence to key underwriting operational metrics, underwriting SLA’s, exception reporting, Lloyd’s reporting mandates, monitoring late data entry and underwriting authorities and similar processes. - Ensure policies and procedures have the appropriate documented controls in place to meet market standards (including Lloyd’s and other regulatory requirements). - Work closely with the underwriting teams, ensuring they are sufficiently supported to deliver to the business planning process. - Support and maintain the Lloyd’s Reimagining Oversight (RIO) “Underwriting Profitability”.   Key responsibilities   - Oversee the adherence to underwriting controls and exceptions. - Ensure all syndicate returns are submitted in accordance with the Lloyd’s regulatory timetable. - Produce timely reports and statistics in order to meet committee and other internal deadlines. - Review and help set the standards of Management Information (MI) produced from the underwriting systems and make recommendations for improvements. - Support the administration and issuance of underwriting licenses. - Be a go to point of contact in the Underwriting and Operations team for underwriting license queries, controls and exceptions. - Collate and help maintain the underwriting exceptions ruleset.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Strong experience in an underwriting operations or similar role, in a Lloyd’s Syndicate or Managing Agent. - Understanding of Lloyd’s regulatory returns related to underwriting. - Good knowledge of underwriting systems, management information and reporting. - Awareness of the regulatory and compliance provisions that apply to IQUW’s insurance market. - Excellent interpersonal skills which will allow you to build and maintain value adding relationships. - Knowledge of IQUW’s products, methods of trading and the operating models employed by our brokers. - Understanding of the principles relating to risk management.   Desirable behavioural attributes   - Effective Communication Skills to demonstrate clarity of purpose which will give confidence to stakeholders, both internally and externally. - Excellent interpersonal skills which will allow you to build and maintain value adding relationships. You must be able to articulate what a mutually beneficial relationship looks like and be comfortable having difficult conversations. - Teamwork and leading by example. - Planning and organising. - Problem solving. - Initiative and change.

HR Business Partner Reporting to:  Senior HR Business Partner Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The HR Business Partner collaborates with business leaders in designated business areas and supports the Company and people strategies that foster organisational and people effectiveness through the delivery of robust and innovative HR solutions. They act as a change agent and people champion. They ensure a seamless and consistent delivery of HR expertise, through close working with HR Business Partner colleagues and the wider HR team.   Key responsibilities - Build strong and effective relationships with business leaders to raise creditability and develop a deep knowledge and understanding of key business priorities, issues and challenges to deliver and add value as a commercially focused HRBP service - Develop knowledge and understanding of respective business areas and associated strategies, people priorities, issues and challenges to inform and contribute to the development and alignment of the overall people agenda - Execute the HR strategy and plan to actively drive the people agenda through the business areas ensuring people management practices are effective and compliant - Utilise HR data to develop strategies to reduce risks, influence costs efficacy and to address people related priorities, issues and challenges - Appropriate deployment and contribution to the development of policies, processes and procedures to best meet the needs of the business - Support recruitment efforts and drive consistency of approach in attracting, managing and developing talent to support current and future organisational needs. - Successfully manage annual processes for respective business areas (e.g. salary review, annual bonus application, PMP rating, headcount and people cost budgeting etc.) to ensure consistent, effective and compliant application - Provide advice on all HR matters, including policies and procedures, compensation and benefits, and talent practices (with referral to respective functional experts as appropriate) to ensure management of people resources is cost efficient, effective and compliant with best practice/legislation/regulatory standards - Effectively collaborate with the Reward and Talent functional experts to ensure business aligned solutions to all people initiatives - Coach, educate and support business leaders on ER issues and projects ensuring that practical, flexible and commercial solutions are determined - Proactively identify and communicate potential people issues and opportunities and influence the business to recognise and take appropriate action - Manage and drive ‘people’ activity in business related change projects i.e. acquisitions, restructures, etc. to identify and ensure any people issues are appropriately considered by the business in both design and implementation - Deliver and support the employee engagement agenda - Developing depth and breadth of Management Capability to build leadership talent for the future through coaching and influencing managers and constructively challenging misaligned behaviours as required - Mentor and coach less experienced members of the team - Embody and amplify the IQUW values in all aspects of day-to-day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with IQUW values - Carry out other reasonable tasks as required by line management   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Significant experience working in a generalist HR role at Senior Advisor to Business Partner level essential - In-depth current knowledge of employment legislation - CIPD qualified desirable - London Market experience highly desirable - Experience of Resourcing at all levels - Experience of rapid business growth is advantageous - Track record of successfully understanding and interpreting customer needs with respect to relevant HR discipline and delivering relevant high-quality services - Proven experience in managing employee relations and case management  - Ability to prioritise and effectively manage between day-to-day requests and proactively driving a more strategic people agenda - Experience in organisational effectiveness and organisation change processes  - Capability to take commercial insights and translate into the People Agenda to influence the business - Proven ability to facilitate, persuade, influence and build credibility with all levels and all functions    Desirable behavioural attributes   - Excellent coaching and relationship building skills - Analytical, interpretative and decision-making skills - Ability to develop and execute plans, engaging relevant stakeholders and managing expectations around timing, process etc. - Ability to work with ambiguity and navigate situations to achieve appropriate outcomes

Reporting to: Head of Reserving, IQUW Location: London About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   This is a role for a newly-qualified actuary with General Insurance reserving experience, preferably with commercial lines or specialty lines exposure. Reporting to the Head of Reserving and supporting with reserving tasks across all IQUW activities.   Key responsibilities   Reserving - Assist with UK GAAP, Solvency II and US Trust Fund reserving best estimate calculations - Support review of claims data preparation, support assumption setting and calculation of specific IBNR. - Assist reserving discussions with other areas of the business, including underwriting, reinsurance, finance and claims to generate reserving results - Liaise with the business to derive initial natural catastrophe estimates - Assist with production of Quarterly reserving documentation, presentation packs and reports - Support the implementation of reserving process enhancements - Provide assistance to the Finance, Claims, Reinsurance and Underwriting teams as appropriate - Support regular portfolio analysis of classes   Regulatory Reporting - Assist Finance in the production of Lloyd’s quarterly and annual management returns - Support the production of Technical Provisions component of annual Actuarial Function Report - Assist with UW/RI opinions - Support with production of associated reserving frameworks and policies - Liaise with external SAO actuaries and auditors The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills, and experience   - Qualified member of the Institute and Faculty of Actuaries - Knowledge of General Insurance reserving techniques and models. - Lloyd’s of London Market experience preferable - Minimum of a second class degree in a mathematical or science based subject as well as good ‘A’ Levels (or equivalent) including at least one mathematical subject; - Experience of coding desirable such as MS Excel VBA , SQL, Python, R Desirable behavioural attributes   - Strong analytical skills - Excellent attention to detail - Good written and verbal communication skills - Problem solving skills and project management skills - Excellent interpersonal skills, as there will be a high level of communication

Reporting to: Head of Reserving, IQUW Location: London About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   This is a role for a part-qualified actuary with 1 to 2 years General Insurance reserving experience, preferably with commercial lines or specialty lines exposure. Reporting to the Head of Reserving and supporting with reserving tasks across all IQUW activities.   Key responsibilities   Reserving - Assist with UK GAAP, Solvency II and US Trust Fund reserving best estimate calculations - Claims data preparation, support assumption setting and calculation of specific IBNR. - Assist with production of Quarterly reserving documentation, presentation packs and reports - Support the implementation of reserving process enhancements - Provide assistance to the Finance, Claims, Reinsurance and Underwriting teams as appropriate - Support regular portfolio analysis of classes   Regulatory Reporting - Assist Finance in the production of Lloyd’s quarterly and annual management returns - Support the production of Technical Provisions component of annual Actuarial Function Report   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills, and experience   - Progressing through actuarial exams (2-4 exams passed) - Knowledge of General Insurance reserving techniques and models - Lloyd’s of London Market experience preferable - Minimum of a second class degree in a mathematical or science based subject as well as good ‘A’ Levels (or equivalent) including at least one mathematical subject; - Experience of coding desirable such as MS Excel VBA , SQL, Python, R Desirable behavioural attributes   - Strong analytical skills - Excellent attention to detail - Good written and verbal communication skills - Problem solving skills and project management skills - Excellent interpersonal skills, as there will be a high level of communication

Reporting to: Head of IQUW Capital Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer at Lloyd’s (Syndicate 218) with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Experienced member of the team in charge of updating and running IQUW internal model to meet Lloyd’s requirements and actively support IQUW strategy. IQUW was launched in 2021 and is a fast-growing phase. We are looking for a collaborative, determined, and agile candidate to maintain and adapt the internal model and underlying processes to reflect the rapidly changing risk profile of the company. Key responsibilities   - Support the internal model management to meet Lloyd’s capital requirements : - Submission requirements and deadlines - Update calibration tools - Maintain internal model - Develop network with colleagues across teams to ensure knowledge sharing - Support the validation process IQUW syndicate is growing rapidly. The internal model and underlying calibration tools must reflect its fast-changing risk profile.   - Contribute actively to the IQUW strategy. Support the development and production of metrics: - Syndicate business forecast - Capital allocation - Reinsurance purchase optimisation - Investment - Support other regulatory requirements; actuarial function report, PRA form, ORSA, support to standard formula. - Embody and amplify the IQUW values in all aspects of day-to-day activity to ensure all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Actuarial skills at the level of a part qualified UK actuary, including strong IT skills, - Strong IT skills, including knowledge of Tyche. - Capital modelling knowledge, including both Lloyd’s and PRA requirements. - Knowledge of general insurance, including property and specialty lines of business. - Good communication skills. Desirable behavioural attributes   - Analytical - Team player - Eager to learn - Self starter - Organised

UK Financial Controller Reporting to: UK Head of Finance Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   To lead the IQUW UK Group finance team ensuring that the teams’ resources and plans align with the wider Group strategy.  Responsible for reporting internally and externally, on all UK group financial matters and the control environment over the underlying accounting processes. Assist senior management in meeting the organisation’s objectives within its financial and operational framework, including recommending and advising on accounting policies, financial control standards and ensuring their application across the group.   You will be responsible for the UK Group process, creating and maintaining an environment of robust and effective financial reporting with strong processes, procedures and controls.   The role holder will take the lead on responsibility for UK Group financial reporting and tax management.   The role holder will work with finance colleagues to ensure that the group-wide systems of internal financial controls and reporting are appropriate and robust. Additionally, the role-holder will build strong relationships with the External Auditors, and peers across finance, risk and the business.   Key responsibilities   Capital - Review of the capital requirements for the UK Group, including compliance with Lloyd’s capital rules - Management of Bank LoC reporting and compliance obligations - Participate in the negotiation of LoC facilities - Working with the FP&A team review and enhance UK Group forecasting model to analyse returns, forward looking plans and capital requirements   UK Group Cash Management - Management of the working cashflow needs for the UK Group - Ensure compliance with all intra-Group and external facilities Financial reporting: - Deliver the UK group interim and year end statutory reporting process including consolidation, liaising and building strong relationships with key external advisers particularly the external auditors. - Oversight of financial reporting against group minimum standards - Oversight and presentation of UK Group Audit Committee papers - Working with the FP&A team produce and enhance UK Group MI including forecasting, budgeting, cash flow reporting.   Accounting policy & training: - Maintain the group accounting manual ensuring compliance across the group via a rolling series of “deep dives” and reviews. - Provide technical leadership, coaching team members and creating an environment that encourages challenge - Provide technical accounting support for M&A activity, new initiatives and products, covering modelling the accounting impacts on the group’s result - Ensure technical training across the UK Group is implemented   UK Group financial control framework: - Manage the group financial control framework including strong financial control standards and financial control KPI reporting - Stay abreast of financial control changes and ensure implications to the group are monitored and delivered - Continually assess the efficacy of the financial control function and lead process improvement as required   Tax: - Responsible for the production and integrity of the group tax reporting for example VAT returns and corporation tax returns including senior accounting officer responsibilities for UK tax Group - Ensure compliance with UK transfer pricing requirements - Monitor tax strategy and ensure that the structures are optimised and compliant - Own relationship with HMRC, external tax advisors and external audit tax team - Run a centre of excellence for ad-hoc tax queries across the group - Responsible for Deferred tax valuation and Corporation tax planning -   People / Leadership - Work closely with the senior Finance team to set the day-to-day culture, focus, and priorities for the finance function - Build, maintain and develop a high performing UK Group Finance team ensuring that the team demonstrates the highest professional and ethical standards and operates within appropriate governance frameworks - Provide inspirational and motivational leadership and direction. Work with the broader team to create an inclusive and ‘high performance’ culture - Recruit, train and employ high calibre employees within budget, headcount levels and temporary resource requirements - Coach, mentor and develop staff, including providing career development planning and opportunities - Work with the senior Finance team and HR Business Partner to develop a culture of performance management, improvement, and appraisal as a foundation for excellent organisational performance, including providing open, honest and timely feedback - Provide oversight and direction to employees in accordance with the firm's policies, procedures, standards, and SLAs   Risk & Compliance - Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience - Qualified Accountant with significant experience within Financial Control - Non Life Insurance (with Lloyd’s experience if possible but not essential) experience - Good understanding of London and International insurance/reinsurance market dynamics - Experience of running a Finance team, developing systems and controls, and financial modelling - Experience of embedding change and process improvement - Good understanding of UK Taxation - Understanding of UK GAAP and IFRS   Desirable behavioural attributes - Good communication and presentational skills - Experience of dealing with senior management to Board level - Strong organisational skills and ability to plan ahead - Ability to work effectively and collaboratively with others, both internally and externally - Self-motivated and driven to achieve desired outcome - Excellent problem solving skills and ability to think outside the box - Able to work effectively when faced with ambiguity

Do you have experience of providing first class IT support? Our Senior Support Analysts provide Senior Support capability within a busy customer facing environment, delivering onsite support for all aspects of Cleint Technology including but not limited to - Desktop support, Teams meeting technologies, Networking, Software deployment, Patching, Device building, and Cloud endpoint management. Senior Support Analysts support the internal customer and ensure completion of incidents, service requests and tasks within the agree organisational level agreements.    The location for this role is our London office, and the classification is Office Fixed. Your main responsibilities in the role will be to: - Provide Senior Technical support of the client desktop environment and software products - Work on nominated projects and departmental goals as required - Be responsible for the upkeep and build of a variety of devices, including but not limited to Microsoft Windows devices, Apple mobile devices and associated software - Undertake the maintenance and continual service improvement of Software, systems and client technology - Assist with ensuring escalations are reviewed/mitigated, and where necessary escalate relevant matters to prevent customer dissatisfaction or operational failures - Maintain an up-to-date record within the Information Technology Service Management System (ITSM) including company assets   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We'd like to hear from you, if you have: - MCDST certification or equivalent, or a demonstrated ability to act as a technical senior within a team - An understanding of ITIL - Expert knowledge, understanding, and experience of common computing principles and technologies - Excellent problem solving and interpersonal skills, capable of working to deadlines, high level of attention to detail, and have a keen desire to learn and progress - Expert knowledge of Microsoft based operating systems with emphasis on Windows 10/11 with Office 365 - Previous experience working within a fast-paced client facing support environment Additional Information:  - A full job description is available here. 

Do you have a track record of providing excellent IT support?     Our Support Analysts deliver excellent first and second line technical support to a base of internal and external corporate users. They ensure that all administration on the Desk is taken care of in an efficient and timely manner including call logging, analysis, diagnosis, and resolution. They also ensure that stakeholder expectations are well managed throughout the process.   The location for this role is our Swansea office, and the classification is Office Fixed.   Reporting to the Service Delivery Lead your main responsibilities in the role will be to: - Provide first and second line technical support via phone, email, portal, on-site and remote mediums - Receive, log and manage enquiries via our call logging system (Ivanti) - Participate and implement bespoke and standard application upgrades - Handle the administration of a Windows and Thin Client estate - Conduct general maintenance support tasks including Antivirus compliance, security patching, image build & update and various IT Security functions including user & security group Active Directory administration - Build strong relationships at various levels throughout the business to ensure proactive engagement with the team What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support  We'd like to hear from you, if you have: - An understanding of ITIL, a qualification would be preferable but isn’t essential - Experience working within an end user Service Desk or call centre setting with an IT support or application support environment - Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 with Office 2016/365 exposure - Excellent customer service skills, with a good telephone manner and interpersonal skills. - Excellent knowledge, understanding and experience of common computing principles and technologies - e.g. PC’s, Printers, Networking, Microsoft, Citrix, Active Directory, Sophos Antivirus and DLP Additional Information: - A Full Job Description for this role can be seen here.  

Are you an experienced Network Engineer looking for a new challenge?   Our Network Engineer provides technical support across the organization and is responsible for supporting new and existing networking solutions within the Group's corporate network.They will have a key focus on ensuring processes and procedures are adhered to, and provide a timely response to BAU incidents and requests following defined processes for implementing changes across the estate.   The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to: - Assist with the design and implementation of new networking technologies into the enterprise in line with required standards and Service Level Agreements (SLA) - Provide Level 2 network support including configuration, troubleshooting and incident/problem/change management - Ensure monitoring and support of the corporate network and on incidents to meet agreed SLAs - Monitor Network support queues ensuring potential issues are addressed and or escalated where required - Keep all network related documentation up to date (including network diagrams, asset inventory, IP address management, process and procedural) - Follow established change procedure and maintain change documentation related to network changes - Assist Senior Network Engineer in configuration and maintenance activities as required - Work as a member of the infrastructure team to provide network related troubleshooting services to the wider team What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if you have: - Network Certification or equivalent experience to Network+, Security+, CCNA Routing and Switching or CCNA Security level - Experience of: - Troubleshooting basic LAN and WAN networks e.g. VLANs, DNS, DHCP, Interface configuration, routing - Configuring, monitoring and troubleshooting Cisco routers, switches (CatOS, NX-OS, IOS) and ASA or Fortigate firewalls - Working with incident and change managed environments - An Understanding of: - Network management protocols e.g. SSH, HTTPS, TACACS+ - Network load balancing (F5, HSRP, Etherchannel) - Site-to-site VPN and remote access technologies. - Routing protocols – RIP, OSPF, EIGRP, BGP. - Authentication, authorisation and accounting (AAA) technologies e.g. Dot1x. - Network monitoring systems that use SNMP and SSH to monitor network equipment.   Additional Information:  The full Job Description can be seen here.

Are you an experienced Infrastructure Engineer looking for a new challenge?   Our Infrastructure Engineers provide technical expertise to assist with the objective of delivering and developing a stable and secure operational infrastructure service that meets business requirements. They support the business in BAU, project delivery and R&D capacities following industry best practices, while collaborating with team members, third-parties and other departments.   The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to: - Ensure the internal Service Management System (Ivanti ISM) is used to efficiently manage service requests, incidents, problems and changes in line with ITIL framework - Carryout BAU, Projects, and R&D activities in line with the departmental objectives - Build, maintain troubleshoot and upgrade or develop MS Windows server, Citrix, and VMware infrastructure  - Monitor, repond to, and report on capacity management and infrastructure performance and report to management - Build, Maintain and troubleshoot the Disaster Recovery and Business Continuity systems while identifying opportunities for improvement - Ensure the Security and Integrity of company data is always preserved when carrying out BAU, project or R&D activites   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if you have: - Strong knowledge of Windows server Operating Systems, including IIS, DNS, DHCP and other key Microsoft server technologies - Strong knowledge of Active Directory with expert Group Policy exposure - Experience in administering cloud services preferably O365 or Azure - Exposure and experience managing enterprise backup and DR solutions and hardware. Preferably VEEAM and Redgate SQL backup - Worked within an ITIL service management environment - Knowledge of industry best-practice and standards regarding IT Infrastructure - The ability to understand technical systems and to effectively interface with other engineering teams and the customers of all technical levels Additional Information:  - The full Job Description can be seen here.

Our Operational Resilience & Business Continuity Officer will work as part of the IT Governance team, supporting colleagues in the development and maturation of the Information Security function by helping to embed operational resilience and business continuity across the enterprise. As the Operational Resilience and Business Continuity Officer, you will be vital in ensuring the Group is able to identify, remediate, monitor, and report on operational resilience related risks. The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Supported by the Information Security Manager, you will be: - Supporting and coordinating the work set out by the Operational Resilience Project to move to embedding it across the business - Maintaining the ORBCMS (Operational Resilience and Business Continuity Management System). Supporting and leading on delivery of specific elements of the operating model processes including reviews of impact tolerance levels, mappings and self-assessment submissions to the regulator - Identifying gaps and making improvements in documentation and processes - Facilitating annual test of substitute processes to ensure security of data is maintained, and to confirm that they remain fit for purpose - Supporting the deliverance of annual training to existing senior and executive managers, and the provision of management information to several committees and forums - Facilitating workshops with Management Teams for business continuity and operational resilience testing - Liaising with the Head of IT Operations to ensure that plans are reviewed annually and adequately tested What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like for you to get in touch if you have the below skills and experience: - Experience of working in financial services - Experience of working in a business continuity support role - Proven ability to produce management information and reports to an agreed schedule or upon request - Proven communications skills with multiple levels of an organisation, including interaction with senior level business leaders in the company - Strong influencing and relationship management skills, able to build and maintain customer and supplier relationships - Excellent project management skills, able to manage multiple high priority tasks and competing priorities - Driven and resourceful, able to achieve goals independently as well as part of a group Additional Information: - The full Job Description can be seen here.

Portfolio Optimisation Lead Reporting to: Head of Portfolio Management Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   We are looking for a candidate with very strong actuarial and commercial expertise who will work with senior underwriters, pricing and the capital team to help manage the overall group portfolio, taking account of the overall business goals and strategy   Key responsibilities   - Working with underwriters, pricing actuaries and the capital team: - Analyse combinations of transactions to ensure that the portfolio is optimal to achieve the group objectives. - Model potential scenarios and assist senior management to refine strategy based on market conditions, claims and premiums. - Provide regular MI to senior management to support proposals and recommendations - Support optimisation of outwards reinsurance in conjunction with the inwards portfolio. - Assess different classes of business to determine the relative attractiveness and advise on the composition of the group portfolio. - Suggest constraints to work within and continuously monitor portfolio against benchmarks. - Implement a suite of portfolio optimisation tools and automate the portfolio optimisation process, where possible. - Work with the other teams to ensure adequate information and modelling required for optimisation is supplied. - Provide ideas, feedback, and assessment of new business opportunities and partnerships, including accretive classes of business. - Liaise with brokers and cedants to understand market dynamics and source data which provides additional insight.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Key Desirable attributes   - Actuarial skills at the level of an experienced qualified UK actuary. - Ability to implement and build optimisation algorithms with a sound understanding of the underlying mathematics. - Advanced skill in using data manipulation & statistical software packages such as Python, R and SQL. - Knowledge and skills relating to the management of insurance data. - Strong written and face to face communication skills including Board level presentation skills. - Leadership skills and the ability to work at a senior level. - Familiar with latest data science techniques and technologies.   Key Personal desirables   -   - Team player and ability to motivate others. - Highly organised with a clear ability to prioritise and deliver on allocated tasks. - Persuasive and ability to influence - Agile and resourceful – focused on finding solutions - Strong interpersonal and relationship building skills. - Innovative and able to generate creative solutions. - Growth mindset and eagerness to continuing developing skills

Do you want to start a role within recruitment?   Our Recruitment Administrators are responsible for supporting the Talent strategy through actively sourcing excellent candidates through various source channels in a timely manner. A Recruitment Administrator is the first point of contact for a candidate and will play an important role in representing IQUW Group and the opportunities available.    The location for this role is our Swansea office. The classification of this role is Hybrid. Typically, this has entailed three days collaborating with colleagues in the office and two days working from home per week.   Supported by the Talent Acquisition Manager and Talent Acquisition Advisor you will be: - Researching, identifying, and attracting suitable candidates from a variety of talent pools - Sourcing skilled, diverse talent that will drive a high performing business - Qualifying candidates to ensure suitability to progress - Supporting events designed to increase our access to diverse and untapped talent - Filtering applications to provide a suitable pool of candidates to the hiring manager - Updating the Applicant Tracking System (ATS) as required and supporting the team with functionality enhancements   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like for you to get in touch if you have below skills and experience: - Strong Communication skills, verbal, written and listening - Proficient in the use of MS Office and ability to navigate systems - Strong relationship builder and confident in liaising with a broad range of individuals - Excellent attention to detail and accuracy Additional Information: - A full Job Descripion can be seenhere.

Do you have experience with Microsoft Azure cloud platform?   Our Cloud Security Engineer will be working within the Technology Services department to help maintain and deliver the security of the company's technology infrastructure and assets. The Cloud Security Engineer role primarily focuses on the security aspects of our Microsoft Azure environment and consequently, will have excellent knowledge of Azure cloud technologies and methodologies, DevSecOps principles and technologies, and demonstrable experience in delivering and securing services in the cloud. Our Cloud Security Engineer performs a hands-on role, where they configure and monitor the security controls within environments.    This role is offered on a remote basis.   Reporting to the IT Security Manager your main responsibilities in the role will be to: - Review the security configuration of Azure solutions and suggest improvements where not optimally configured - Design and implement solutions to secure cloud systems, applications, databases and networks - Conduct technical audits on both on-premise and cloud systems to ensure system build and configuration standards are being followed and work with the technical teams to ensure system build and configuration standards are secure - Perform vulnerability testing and management - Monitor and maintain QRadar, Darktrace, and various other on-premise network and security systems and applications - Create and maintain IT security documentation - Assist with security incident investigations What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have experience with: - Microsoft Azure cloud platform and technologies. Including but not limited to - Intune and endpoint management - Azure AD, Conditional Access, MFA, Enterprise applications and Graph API - Azure Sentinel and Log Analytics - Azure Cloud Defender - Azure Key Vault - Azure Storage - Azure Policy - Azure Firewall and Azure Application Gateway (including WAF) - Network Security Groups - Terraform - Azure DevOps and pipelines - Baseline and compliance checking against CIS Azure Foundations Benchmark - Scripting, automation, PowerShell, cURL, Postman, BurpSuite, Azure command line interface - Active Directory - SIEM Technologies (QRadar) and Darktrace - Linux and Windows server technologies - Networking principals (TCP/IP, DNS, firewall, switch) - Web security gateways - Mimecast - Office 365 administration - Endpoint protection Additional Information:  - A full Job Description can be seen here. 

Do you have experience with Microsoft Azure cloud platform?   Our Senior Cloud Platform Engineer is responsible for designing, implementing, maintaining and supporting all aspects of the IQUW Azure cloud platform environment. This will involve interpreting complex business requirements and designing highly available solutions to address these needs. The Senior Cloud Platform Engineer role is hands-on, where you will build and configure the environment, as well as lead in the proactive support and monitoring of the platform, ensuring performance and stability is maintained.    This role is offered on a remote basis.   Reporting to the IT Infrastructure Manager your main responsibilities in the role will be to: - Analyse and interpret complex business requirements, and designing resilient, secure solutions to address these needs - Deploying and configuring new solutions to meet business needs, using DevOps methodologies and automation - Troubleshooting, supporting, and maintaining the platform, ensuring stability and uptime. Identifying root causes and responding to incidents and service requests within defined SLAs - Following the defined process for raising changes and attending weekly CAB - Managing and updating automated deployment tools, including infratructure-as-code terraform scripts - Suppporting IQUW Azure cloud infrastructure, security, developers and cloud application owners in knowledge transfer and troubleshooting What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you, if you have: - Expert experience and working knowledge with Microsoft Azure cloud platform, preferably AZ certified to complement working experience. - Experience designing and building complex solutions in MS Azure - Experience deploying a variety of resource in MS Azure including, IaaS, PaaS and serverless platforms, including but not limited to: - Azure SQL Managed instance - Azure AD and ADDS - API manager/gateway - Apps and functions - Azure containerisation, AKS or ACI - Experience in ensuring network security of cloud resources - Azure firewall - VPN gateway - Hands on experience using cloud orchestration - Terraform - Knowledge and experienced with version control systems - Knowledge or experience of Azure Data Factory - Monitoring of cloud service e.g. Azure monitor Additional Information:  - A full Job Description can be seen here. 

Are you a qualified and commercially minded financial accountant?   The Financial Planning & Analytics Manager (Group) is a key role in the FP&A team and is supported by the Finance & Performance Manager (Group & IQUW) and the Head of Financial Planning & Analytics. This is a broad and varied role involving the build-out of the IQUW Group function in addition to providing support and development to the wider FP&A syndicate team, and Business Partners.   They analyse and challenge actual performance against the expected with the business and assist the end-to-end business and financial planning, forecasting and financial modelling processes.  Through their work they identify business and department needs for management information and process improvements and champion these through to completion.   Supported by the Finance & Performance Manager (Group & IQUW) and the Head of Financial Planning & Analytics you’ll be: - Providing ownership of Group Board, Executive Team, and Committee papers with supporting analysis - Supporting and driving development of 5-year planning model based on business requirements - Participating in Syndicate quarterly reforecasts, Lloyd’s SBF and plans – both YoA and CY - Assisting in the production and/or review of UW and Claims Business Partner outputs - Working with BMI and other teams to develop an automated business planning process - Identifying and driving forward process simplification and improvement opportunities - Acting as the key Finance point of contact for all group planning related activities - Providing leadership, direction, and support to others within the team - Supporting the FP&A Manager (S1856) in the aligned build-out of Group function and processes - Performing ad-hoc project and support work as required across the FP&A function   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if: - You are a qualified commercially minded financial accountant (CA/ACA/CIMA/ACCA or equivalent) - You have a detailed knowledge of insurance accounting, UK GAAP, and financial systems - You have good experience of Lloyds’ regulatory/syndicate accounting requirements - You are proficient user of the Microsoft Office product suite - You are an intermediate/advanced user of Microsoft Excel - You can manage your own workload and work to strict deadlines - You have effective organisational and time management skills with the ability to work under pressure - You have strong analytical skills and an inquisitive mindset - You are very organised and methodical in your approach