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Reporting to: Lead Underwriter, Professional Lines Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The role of an Underwriter at IQUW is one which proves challenging yet truly rewarding. The role offers the opportunity to become a key member of a high-paced underwriting team within IQUW Group’s exciting new P&C operation, working on a growing, global Financial Institution portfolio. The key to success in this role will be a highly detailed and analytical underwriting approach, strong relationship management and unparalleled sales skills, as well as strong organisational skills and the ability to think ahead and use initiative. You will need to thrive in a business development role and be able to demonstrate a skill for working with senior brokers/clients. You will need to take ownership of relationships and be confident these lead to profitable business. Key responsibilities   - In collaboration with the Head of Division & Lead Underwriter, you will be responsible for delivering the Class approved plan and providing input into the longer-term strategy. - Underwrite all elements of the Financial Institutions portfolio. - Drive underwriting excellence across the book by ensuring adherence to risk appetite, lines setting, standards and guidelines, rating and pricing adequacy. - Ensure high quality underwriting, appropriate exposure assessment, contractual terms and adherence to respective rules and guidelines. - Assist with the development of the pricing models to support the underwriting/pricing of the portfolio. - Develop close relationships with our partner brokers. - Own the development of our underwriting appetite, constantly analysing the portfolio and modifying appetite accordingly. - Develop business development initiatives to grow the portfolio profitably, where desired. - Provide a compelling and knowledgeable service offering to brokers and clients, making IQUW a go-to Market for Financial Institution Insurance enquiries. - Help more junior members of the team to develop and hone their industry knowledge and underwriting acumen.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - A strong knowledge & understanding of underwriting Financial Institution business. - An excellent Market reputation. - An insatiable appetite to increase the profitability of the portfolio. - Excellent communication skills, and the ability to deal comfortably with different types of people at all levels of seniority. - Demonstrable experience of managing risks appropriately, applying judgement and being prepared to own and take responsibility for their decisions. - Excellent Broker and Client relationships and the ability to develop business from a variety of sources.   Desirable behavioural attributes   - Strong interpersonal and relationship building skills. - Clear evidence of the ability to motivate and inspire peers. - Highly articulate and numerate. - A team player. - Comfortable dealing with ambiguity and applying judgement based on information available. - Innovative and able to generate creative solutions. - Highly organised with a clear ability to prioritise and deliver on allocated tasks.

Reporting to: Delegated Authority Manager Location: Swansea or London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of IQUW’s Delegated Authority strategy.   The purpose of the role is to provide administrative support of all third-party delegated authority arrangements within IQUW’s Syndicate 218 and 1856 , ensuring compliance with the company’s Delegated Authority Framework.   Key responsibilities   - In line with the Delegated Authority Procedures provide administrative support and due diligence (for both entity-level and contract-level reviews) and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs). - Support with co-ordinating, preparing or undertaking and administrating the audit policy to ensure timely implementation of the annual audit programme for Coverholders, MGAs, service companies and DCAs. - To support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within IQUW. - Prepare MI data for governance reporting of IQUW’s delegated authority arrangements. - To assist the Delegated Authority Team with any DA regulatory and Lloyd’s returns as required and actions arising from market thematic reviews are embedded within the company. - To build and maintain a strong relationship with all business units. - To assist the Delegated Authority Team with submissions of the third-party sections of the annual Compliance Plan and ensure specific tasks are completed on time. - Where required, provide bordereaux management assistance and support with processing and resolving bordereaux queries. - Where required, to attend the Delegated Underwriting Managers (‘DUM’) forums and other market seminars / workshops and provide summary updates to the Senior Compliance Officer as required. - Where required, provide administrative assistance and co-ordination support for internal/external audit reviews and other ad hoc DA projects.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd’s market. - Attention to detail, excellent due diligence, and investigative skills. - Strong analytical, written and communication skills. - Excellent organisation and time management skills. - Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. - IT literate with experience of third-party Lloyd’s management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR. - Strong Excel skills   Desirable behavioural attributes   - Strong interpersonal and relationship building skills - Articulate and numerate - A team player - Enthusiasm to learn and develop a career in delegated authorities. - Pro-active - Organised with a clear ability to prioritise and deliver on allocated tasks in a timely manner.

Reporting to: Finance & Performance Manager (Group & 1856) / Head of FP&A Location: London About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The Underwriting Business Partner reports to the Finance & Performance Manager (Group & 1856) / Head of FP&A and plays a key role in the FP&A function. Role involves ownership of the bridge between Underwriting and Finance teams with key focuses on value adding analytics, forecasting and financial modelling. Day-to-day working with the Active Underwriter and Divisional UW Teams to deliver analysis and challenge of actual performance against expected across various technical KPIs and supporting decisions to drive the business forward. Key involvement in Business Planning and quarterly reforecast cycles for UW related inputs. Communicate results and analysis to key decision makers and stakeholders across the business and contribute to direction and shaping of business functions.   Key responsibilities   - Ownership of Board, Executive and Committee papers with supporting narrative and analysis - Building and ongoing management of cross-business relationships with key stakeholders - High quality MI to understand drivers, trends, and areas of opportunity or remedial action - Ownership of UW inputs to quarterly reforecasts, SBF and business plans – both YoA and CY - Manage cross business liaison to capture data points – UW, Pricing, Reserving, ORI - Own and continually develop financial capabilities based on business requirements - Identification and drive forward process simplification and improvement opportunities - Act as the key Finance point of contact for all Underwriting Team related activities - Provide leadership, direction and support to others within the team - Performance of ad-hoc project and support work as required across the FP&A function The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills, and experience   - A qualified / final stage commercially minded financial accountant – CA/ACA/CIMA/ACCA - Good knowledge of Insurance accounting, UK GAAP and business systems – essential - Relevant and recent technical experience in a multi-line insurance finance role – essential - Experience of Lloyd’s regulatory/syndicate accounting requirements - Intermediate/Advanced Microsoft Excel skills – TM1 experience highly advantageous - Extremely proficient in use of Microsoft Office product suite and general PC skills - Ability to manage own workload and work to strict deadlines - Effective organisational and time management skills with the ability to work under pressure - Strong analytical skills and an inquisitive mindset - Highly organized and methodical thinker Desirable behavioural attributes   - Effective Communication skills: to express themselves clearly with a diverse set of stakeholders - Initiative & Change: Self-starter, takes action without being prompted. Able to react to change and use initiative to identify areas where change is necessary - Driving & Delivering Results: See success for self and team as being aligned to business goals. - Planning & Organising: Establishes effective priorities and timelines - Problem Solving: Defines problems clearly and logically, communicates the problem and solution appropriately. - Decision Making Effectiveness: Able to make decisions to achieve goals, and drive these to successful completion. - Teamwork: Works collaboratively with others - Commercial Awareness (Including Financial Awareness) Has an awareness of internal and external commercial and financial markets and the financial and commercial impact their decisions may have on the success of their department and the wider business. - Personal Growth & Self-Management. Effective management of own and others time, establishing effective personal goals and standards for future growth and development - Building Relationships: Develops good relationships, gets along with all levels of staff and executive, putting them at ease. - Strategic Thinking: Able to contribute valuable suggestions to future direction and plans.  

Are you an experienced HR Business Partner?   Our HR Business Partners work closely with business leaders in designated business areas and support the company and people strategies that foster organisational and people effectiveness through the delivery of robust and innovative HR solutions. Our HR Business Partners act as a change agent and people champion. To ensure a seamless and consistent delivery of HR expertise through close working with HR Business Partner colleagues and the wider HR team.    This role is located at our Swansea office, and will require occassional travel to London. The role is Classified as Hybrid, this entails three days collaborating with colleagues in the office, and two days working from home each week.    This role is offered on a 10-Month Fixed Term Contract.   Supported by the Senior HR Business Partner your main responsibilities in the role will be to:  - Build strong and effective relationships with business leaders to raise credibility and develop a deep knowledge and understanding of key business priorities, issues and challenges to deliver and add value as a commercially focused HRBP service - Develop knowledge and understanding of respective business areas and associated strategies, people priorities, issues and challenges to inform and contribute to the development and alignment of the overall people agenda - Execute the HR strategy and plan to actively drive the people agenda through the business areas ensuring people management practices are effective and compliant - Utilise HR data to develop strategies to reduce risks, influence costs efficacy and to address people related priorities, issues and challenges - Appropriate deployment and contribution to the development of policies, processes and procedures to best meet the needs of the business - Support recruitment efforts and drive consistency of approach in attracting, managing and developing talent to support current and future organisational needs. - Successfully manage annual processes for respective business areas (e.g. salary review, annual bonus application, PMP rating, headcount and people cost budgeting etc.) to ensure consistent, effective and compliant application What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support We'd like to hear from you if you have: - Significant experience working in a generalist HR role at Senior Advisor to Business Partner level essential - Experience support a wide breadth of functions as a HR professional - In-depth current knowledge of employment legislation - Experience of Resourcing at all levels - Track record of successfully understanding and interpreting customer needs with respect to relevant HR discipline and delivering relevant high-quality services - Proven experience in managing employee relations and case management  - Ability to prioritise and effectively manage between day-to-day requests and proactively driving a more strategic people agenda - Capability to take commercial insights and translate into the People Agenda to influence the business - Experience of managing Pay, Bonus, and Talent Succession - The ability to interact with Stakeholders at all levels Further Information: - Full Job Description can be seen here.   

About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We will combine data, intelligent automation and human expertise to make smart decisions, fast.   The role   The role of Broker Distribution Account Executive is to be responsible for the implementation of the strategic direction and business development activities for IQUW’s key broker accounts. Providing IQUW with a holistic view of each account, they will gather insights, develop positioning, value propositions and messaging to ensure that the right message is delivered to the right audience at the right time.   The Broker Distribution Account Executive will ensure broker contract strategies are executed throughout the business, overseeing C-suite and Head of Department diaries, providing the data insights, meeting packs and meeting structure required to deliver an exceptional IQUW experience for brokers.   By building mutually beneficial relationships with our trading partners, fostering collaboration across all functional areas within IQUW, the Broker Distribution Account Executive will materially contribute to the achievement of our strategic and financial objectives across both IQUW.   Key responsibilities   Reporting to the Chief Sales and Marketing Officer, the Broker Distribution Account Executive will: - Contribute to the development and execution of our sales and distribution strategy - Work alongside the IQUW Marketing manager to develop the broker IQUW Experience - Ensure the execution of the IQUW Experience for brokers across the business, ensuring the right message is delivered to the right broker, at the right time - Own the broker contact strategy across IQUW – ensuring it is executed against by the IQUW’s broker facing team. - Develop data and insights for broker meetings with key strategic brokers for C-suite and HODs - Attend and run key meetings, ensuring the IQUW team are well prepared and actions are captured and followed up on. - Work alongside the IQUW Marketing Manager to develop positioning, value proposition and messaging for key accounts - Ensure that detailed business development and sales plans for nominated accounts are created and delivered against. - Foster close working collaborations with all functional areas of IQUW to facilitate the seamless delivery of our proposition to selected brokers and relationships - Work with the IQUW Underwriting and Leadership teams to ensure that all activities with our key partners are coordinated and consistent - Overseeing the establishment of detailed business plans with all key brokers and driving the management of performance - Working with the Marketing function to create and execute promotional activities, product launches, marketing campaigns and other activities focused on driving business development - Close collaboration with all other business segments and functional areas to ensure alignment of activities to the wider IQUW strategy   Essential qualifications, skills and experience   - Demonstrable experience in using portfolio level data to drive improved performance across broker relationships - Experience in building, delivering and measuring contact strategies - Ability to manage strategic meetings to deliver against IQUW objectives - Knowledge of IQUW’s product and those of our major competitors - good understanding of the coverage provisions, exclusions and conditions of IQUWs product - Excellent experience and knowledge in developing and executing business development strategies and campaigns - Knowledge and understanding of the P&C and Specialty broker market   Desirable behavioural attributes   - Strategic thinker, who is able to contribute to the commercial and strategic management of a complex business - Extremely strong interpersonal and relationship building skills - Highly articulate and numerate. - Proven experience in use of data to drive decision making process - A team player with demonstrable experience of collaborating in being part of a highly successful team - Very strong presentation skills - Highly organised with first class planning and delivery capabilities

Reporting to: Pricing Manager Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   - The role holder has accountability for materially contributing to the execution of the business and pricing strategy in such a way as to support the financial objectives. - The Pricing Analyst is responsible for assisting with the development of pricing models and producing key insights which support the management of schemes and brokers, across different products whilst supporting the pricing development and pricing cycle process.  - A successful candidate will be able to introduce and maintain knowledge of advanced modelling and data science methodologies/techniques as required by the individual demands of a project. - Success in the role requires extensive collaboration with other business functions to ensure all capabilities within the business are utilised effectively to meet the financial plans. Key responsibilities - Utilise advanced Actuarial and Data Science techniques to build new and enhance current pricing or sub-pricing models.   - Work closely with other area of the business to ensure the aims and impacts of any pricing change are conducive to the objectives of the product. - Use analysis of data to monitor & investigate performance of products. - Ensure that the execution of the pricing delivery plan is on time by delivering required activities within agreed timescales and to a high standard. - Work with Pricing Management to ensure that activity is aligned with the Pricing Strategy and wider business objectives. - Support the development of MI & reporting processes within the Pricing team. - Help develop a robust price change control process. Support the Deployment Team to design & implement effective testing of change to increase accuracy in deployment and understand risk. - Support the design, maintenance and enhancement of pricing databases to improve data quality and value of analysis. This includes researching and introducing new sources of data to the company. - Identify issues with data integrity and raise through the appropriate channels. - Continuous development of capability through on the job learning, meetups, online courses and other external learning activity. Maintain a knowledge of developments in data science and pricing methodologies within and outside of the insurance industry. Comply with all legal/regulatory provisions and the pricing governance framework.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Kay desirable attributes   - Ability to analyse data for the purposes of effective proposition Pricing. - Experience in handling complex datasets and utilising them in structured analysis - Being commercially aware and using this acumen in a way which helps enhance the businesses profitability - Contribute to management of the financial performance of a diverse range of product propositions in a complex and competitive market. - Good knowledge of ERS products. - Knowledge of the legal, regulatory and compliance provisions that apply to Lloyds and the UK motor insurance market   Key personal desirables   - Experience in using data manipulation & statistical software packages such as R, Python, SAS, EMBlem, RADAR, Excel/VBA, SQL Server - Advanced skill in at least one of the aforementioned packages - Ability to create suitable visualisations of complex and large data sets utilising packages such as Power BI, - Logical thinker able to devise and assess multiple approaches to solving problems - Innovative & creative when reviewing and improving processes - Highly articulate and numerate, paying attention to detail and accuracy - Team player who brings out the best in others - Organised and has the ability to produce work in a timely manner whilst self-regulating to ensure timely delivery of work - Comfortable to work with and approach a range of people inside and outside of the pricing team where assistance or further information is required - Commercially and Financially aware - Effective communication skills including strong presentation skills

Reporting to: Group Chief Risk Officer Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Provide specific support to the Chief Risk Officer to enable them to discharge their responsibilities to the Board. At the direction of the CRO, be responsible for the development and maintenance of the quantitative aspects of the risk management framework and work on specific risk initiatives and projects as required. Lead the Validation and Risk Analytics team, responsible for supporting the independent validation of the internal model and supporting the Risk function’s deep dives and risk opinions on topics that span the whole business. The purpose of the independent validation work is to assess the appropriateness of the internal model against the risk profile.  This includes assessment of model processes and governance as well as data, assumptions and model results.  It is important to ensure that the validation work meets the relevant regulatory requirements and actuarial standards.  Validation work is seasonal, with work scheduled around annual regulatory submissions and occasional major model change applications. The validation framework extends beyond the Internal Model to encompass pricing and reserving activities and the role holder will be expected to provide a holistic picture of the way the risk profile of the business is managed and represented.    During the remainder of the year, the role supports the Risk function in performing deep dives and providing risk opinions.  Each year a number of deep dives are scheduled, with topics agreed with Senior Management and the Risk & Compliance Committee.  These are areas that the business is concerned about at any particular point in time.  They may arise from changes in the internal risk profile or external environment, regulatory focus areas or emerging risks.  Future topics are likely to span the areas of underwriting, reserving, investments and operational risk.  In addition to this, the Head of Risk Analytics will help the CRO provide formal risk opinions on key business decisions and processes, such as strategy, business planning, outwards reinsurance purchases and mergers and acquisitions. The role holder will therefore have exposure across the business at all levels of seniority. Other general Risk management activities may be needed to support the broader needs of the Risk function.   Key responsibilities   The purpose of the role is to assist the Group Chief Risk Officer with the development and oversight of IQUW’s quantitative risk analysis. This includes the following key aspects: - To enhance the model validation process currently in-place - To develop a risk intelligence capability within the organisation, working closely with other internal functions/departments Independent Model Validation Providing effective challenge to quantitative and qualitative aspects of the Internal Model, including: - Model design; - Methodology; - Parameterisation and Model Results; - Governance; and - Documentation The role will be supported by the work of all teams involved in the operation of the Internal Model to provide relevant Validation information, challenge and testing outputs, in particular the capital team. To produce the Internal Model validation report and present it at the Board and to raise awareness of model limitations. To contribute to Risk Management Committees, by preparing materials for discussion and providing updates on validation work. Supporting coordinating, planning and delivery of validation activities in collaboration with first line teams Engaging with stakeholders on validation issues, including clear and impactful written papers Stress and Scenario Testing - Supporting scenario testing framework and design of tests, including reverse stress testing - Engaging with stakeholders across the business to elicit expert views on risk and scenarios - Using outputs to validate and challenge the results of the internal model - Monitor the ongoing results of stress and scenario tests to provide risk insights to the business - Using the outputs from the process to support risk management processes, including ORSA   Risk Deep Dives - Horizon scanning to inform selection of deep dive topics - Engaging with stakeholders to plan, coordinate and perform deep dives - Providing challenge to first line processes and ways of working, making recommendations for improvement - Providing specialist input on technical issues from an actuarial perspective - Reporting on results to a range of stakeholders across the business   Team - Champions the company values and works in accordance with the organisational behaviours - Take responsibility for their own learning and development as well as delegation and workflow planning - Actively contributing to the Risk team culture of high performance and inclusivity   Other duties - Be the key Risk interface on Underwriting matters, particularly in relation to Reinsurance and Exposure Management. - Provide support to other technical teams, in particular where actuarial input may be needed such as for reserving risk, investment risk and credit risk. - Take a lead role in the development of the risk management framework relating to the financial risks arising from climate change. - To produce consistent and high-quality risk management reports for the business and underwriting department management to meet a range of reporting and governance requirements; - Assist the Chief Risk Officer by contributing to management reports on risk related updates. This will include reports for internal committees including the Executive, Risk Management and Audit Committees and, where required, internal and external auditors. - Building relationships on behalf of Risk with key stakeholders such as members of the Actuarial, Underwriting, Finance and Investments teams to ensure that validation requirements are adequately understood, reviewed and challenged as part of the enterprise risk management framework - Ad-hoc requests and support to the Group CRO The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Qualified actuary with substantial experience in the non-life insurance market and risk management. - Strong understanding of advanced modelling and reserving techniques - Ability to analyse and interpret detailed financial information, including capital model output. - Extensive experience of working within an actuarial team, in particular in relation to capital modelling. - Proven experience of leading and developing a team. - Analytical mind-set and an ability to clearly explain complexity at various levels for various audiences (Board, Executive etc.) - Excellent communication skills, both oral and written, and the ability to develop and maintain effective working relationships - Ability to communicate complex risk and regulatory issues and their implications succinctly for colleagues. Desirable behavioural attributes   - Consulting experience preferable but not essential - Confidence and willingness to challenge management and broader Executive. - Excellent communicator able to relate to audience and follow through to conclusion. - Good commercial awareness - Self-starter with ability to define reporting and actions in relation to complex issues. - Demonstrate a high level of problem solving and the ability to resolve issues. - Demonstrate strong organisational skills - Ability to adapt to changing requirements in an agile way - Integrity and accountability - Motivated to continuously seek to improve performance of self and team

Pricing Analyst Reporting to: Pricing Lead Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.   ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Do you have experience of providing actuarial support in a commercial setting?  Our Pricing Analysts provide support to the divisional actuaries across all IQUW lines of business. This position was created to support our continued expansion to underwrite Specialty, Commercial and Reinsurance lines.   Working as part of the Pricing Team for IQUW our pricing analysts work very closely with Underwriters to define key policy parameters and pricing model requirements, and aid in designing and implementing pricing processes for the syndicate. They also work with vast quantities of data where data integrity is of the upmost importance.   Key responsibilities   Supported by the Pricing Lead you’ll be - Working closely with Underwriters and Exposure Modelling team to facilitate the sharing of best practice - Researching and developing techniques and approaches to deliver improvements in efficiency, data quality and modelling capabilities through model design and the use of technology - Maintaining data sources consumed by the business, ensuring integrity, that data is being used correctly and validating derived insights - Setting up, maintaining, and enhancing pricing templates for use by the underwriting community - Designing, building, and manging the distribution of MI across all classes - Supporting the implementation of pricing software - Acting as an expert adviser to underwriters using pricing platforms, adding bespoke features as required   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Actuarial experience gained from any background, or industry i.e., Pensions, Life, Reserving, Capital, or Pricing - Worked with large datasets previously, and are confident in utilising Excel to provide solutions to the business (experience of using Macros, though beneficial is not required for this position) - Great data analytics skills and experience, able to work with vast datasets and identify data integrity concerns - Excellent communication skills, able to build partnerships quickly with the underwriting community and wider actuarial colleagues   Desirable behavioural attributes   - Analytical - Team player - Organised - Persuasive - Self-started

Reporting to: Exposure Management Lead Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   The Senior Exposure Management Analyst is a role supporting the Exposure Management Team as IQUW continues to expand its underwriting of Specialty, Commercial and Reinsurance business. The role will be focussed on portfolio modelling analytics and will suit an analytically minded individual with and interest in coding.   It is a unique opportunity to work in a rapidly evolving and fast-growing environment, where exposure risk management and analytics are at the core of our business.   We are looking for an individual that will bring a strong level of expertise and contribute to the development of robust and innovative analytics in order to drive IQUW to achieve a highly profitable and optimised portfolio.   Key responsibilities   - Supporting the Exposure Management Lead, Research Lead, and other Senior Exposure Management Analysts to ensure catastrophe exposure is well understood, measured, and clearly communicated across the business. - Develop the automated systems we use for roll-up of aggregate modelling positions to support deal-by-deal underwriting decisions, enabling strong controls and optimised use of risk appetite. - Support the Research Lead and Exposure Management Lead in developing the IQUW ‘View of Risk’, to reflect IQUW’s best view of catastrophe risk from a severity and frequency perspective. Ensure a consistent view of risk can be used for pricing, exposure monitoring, and group risk management. This will include proprietary adjustments and potentially a range of outcomes through deployment of multiple of views of risk. - Aid in the design of systems and processes (e.g., development of dashboards) to support management and monitoring of the Group’s aggregate catastrophe exposures (natural and non-natural perils). - Contribute to delivering regulatory exposure management reports to ensure submission requirements and deadlines are met. - Develop analytics to inform outwards reinsurance strategy and contribute to reinsurance data submissions. This will involve representation of the portfolio via multiple alternate views of risk. - Support the exposure management and underwriting teams to ensure the smooth and effective execution of IQUW Catastrophe Modelling procedures via external model and solution providers - Involvement in ad-hoc projects to continue to enhance Exposure Management capabilities throughout IQUW. - Evaluation, research, and development into cloud-based technologies that can enable greater efficiency processes and reports with improved data integrity. - Contributing catastrophe inputs for the group capital model and ensuring clear communication on portfolio completeness and data accuracy. - Supporting the exposure management and claims teams in responding to events and estimating potential loss, sourcing data from multiple inputs.   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Strong exposure management knowledge and expertise in modelling natural/non natural catastrophe risk. - In depth knowledge of how catastrophe models work, their strengths and weaknesses, and how to draw maximum value from their results. - Strong programming skills and experience with tools to manipulate large data sets, preferably R or Python - Experience working in a Catastrophe Modelling / Exposure Modelling team - Knowledge of both Lloyd’s, PRA and Solvency II requirements - Strong written and face to face communication skills - Have or develop a good network outside ERS related to exposure management matters - Experience or desire to manage/mentor junior members of the team   Desirable behavioural attributes   - Strong analytical, quantitative, problem-solving, and critical thinking skills - Critically assessing the status quo, thinking outside of the box to build an exposure management function for the future - Good written, verbal and presentation communication skills - Ability to work collaboratively with other business units to achieve common objectives - Organised self-starter, with drive and commitment; able to finish work with little supervision - Excellent interpersonal skills and the ability to maintain effective working relationships

Exposure Management Analyst Grade: 4 Reporting to: Exposure Manager Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. The role   The Exposure Management Analyst is a newly created role, supporting the Exposure Manager through IQUW’s expansion to underwrite Specialty, Commercial and Reinsurance business, ensuring that syndicate aggregate exposures are managed in accordance with the Syndicate risk appetite. It is a unique opportunity to work in a rapidly evolving and fast-growing environment, where exposure risk management and analytics are at the core of our business. We are looking for an individual that will bring a strong level of expertise and contribute to the development of robust and innovative analytics in order to drive IQUW to achieve a highly profitable and optimised portfolio.   Key responsibilities   Catastrophe lines of business - Supporting the Exposure Manager, ensuring catastrophe exposure is well understood, measured and clearly communicated across the business - Underwriting: to aid in the development of robust aggregate exposure positions and modelled scenarios in close collaboration with, but independent of, underwriting teams to support the deployment of available risk appetite. Aid in the development of IQUW ‘View of Risk’, deploying commercial catastrophe modelling software to reflect IQUW’ best view of catastrophe events from a severity and frequency perspective. This will include proprietary adjustments and potentially a range of outcomes through deployment of multiple of views of risk - Providing ‘real time’ roll up of aggregate positions to support ‘real time’ underwriting decisions – both to provide control and to optimise use of risk appetite - Working with the Underwriting Support team to ensure the smooth and effective execution of IQUW Catastrophe Modelling procedures via external model and solution providers - Support the new, growing underwriting teams by providing regular exposure reports and guidance on modelled output to enable underwriters to make informed underwriting decisions - Assist the Exposure Manager in filing returns for Lloyds (e.g. LCM / RDS), and other regulators when required - Assist with the development, update and monitoring of RDS’s - Develop tools to automate Exposure Management processes - Assist in the preparation of reinsurance data submissions - Involvement in ad-hoc projects to continue to enhance Exposure Management capabilities throughout IQUW   Reinsurance - Involvement in delivering an optimised reinsurance structure and ensure exposures are covered in line with risk appetites   Non-Catastrophe lines of business - Aid in the design of systems and processes to support management and monitoring of the Group’s aggregate exposures (natural catastrophe and non-natural) - Development of deterministic scenarios where new/developing risks have been identified - Produce regulatory exposure management reports and ensure submission requirements and deadlines are met Support the Exposure Management Lead in building capability to assess and communicate non-cat exposure, including non-physical catastrophes   Event Response - Supporting the Exposure Manager in assessing the gross and net costs of major events as they arise   Essential qualifications, skills and experience   - Strong exposure management knowledge and expertise in modelling natural/non-natural catastrophe risk - PhD (or MSc minimum) in atmospheric sciences, seismology, engineering, physics, or related fields - Experience of working with commercial modelling and exposure management software - Strong analytical and developments skills in Python, R, SQL, or similar programming languages - Knowledge of both Lloyd’s and PRA requirements and Solvency II requirements - Strong written and face to face communication skills - Have or develop a good network outside IQUW related to exposure management matters   Desirable behavioural attributes   - Strong analytical skills with a keen eye for detail - Driven – a completer - Ambitious and inquisitive, keen to work closely with Exposure Managerto build out a best in class Exposure Management function - Collaborative - Organised - Self-starter

Senior Claims Handler, Professional Lines About Us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.   The Role   IQUW’s Professional Lines Division underwrites directors’ and officers’ liability insurance for public companies and various coverages for private and public financial institutions, including professional indemnity, D&O, and crime.  These are classes of business which IQUW seeks to lead policies at primary and low excess attachments.  The Senior Claims Handler will be responsible for the day-to-day management of claims assigned to her or him, both on a lead and follow basis.  The Senior Claims Handler will also be expected to provide some claims support to the Specialty Division, which includes Cyber, Crisis Management, Political Risk, Political Violence, Terrorism and War.  IQUW expects the candidate to provide a high standard of service within a designated authority and in accordance with internal guidelines, market practices and relevant legal requirements.   The ideal candidate will already have strong and demonstratable experience and technical competence within the Lloyd’s and/or London Market, handling direct or reinsurance claims.  Such experience should include claims-file management skills together with excellent working knowledge of market systems and processes.  IQUW’s Claims Team further emphasises outstanding levels of customer service (both to internal and external stakeholders) along with the ability to add value through contributing to the dynamics of the claims department.    Key Responsibilities   - Demonstrate and champion an inclusive culture that reinforces IQUW’s brand, values and behaviours; - Adjust, assess and manage assigned claims within a defined authority; - Ensure coverage is accurately reviewed and that reserving is correctly set and maintained throughout a claim’s life cycle; - Ensure that claims are always handled proactively and in accordance with IQUW’s Claims Management Guidelines; - Define file strategies and negotiate settlements in accordance with policy terms and conditions; - Ensure compliance with applicable Lloyd’s standards and all regulatory and statutory requirements relating to claims handling at all times; - Manage large and/or complex claims with attention to escalating correctly and referring appropriately where support or guidance is needed or required; - Report on large losses expediently, both internally and to defined external stakeholders, including reinsurers; - Attend market claims meetings, as required; - Represent IQUW’s values when liaising with and working with brokers, policyholders, service providers and other external stakeholders; - Support and collaborate closely with Professional Lines Underwriters, including attendance at regular team meetings, provision of claims-related information, support with policy wordings and endorsements, and attendance at pre-inception/renewal/claims review meetings, as required; - Provide assistance to and collaborate with pricing and reserving actuaries, management information team, outwards reinsurance team, finance, and other internal stakeholders;   - Travel domestically or internationally, as required; - Assist with reviews of vendor panels; - Assist with claims audits and service-provider audits; - Assist with legal and/or claims studies and presentations both internally and externally; - Support the Head of Claims by contributing to the claims strategies and the underpinning of infrastructure to meet the needs of IQUW, in line with growth plans; - Engage in mentoring and coaching of more junior team members, including referral support; - Champion IQUW in the market and the Claims function internally through fulfilling the expectations of the role at a high standard; - Follow processes to achieve claims standards relative to IQUW’s underwriting portfolios, agreed strategies and requirements, and regulatory commitments; - Commit to a continuous improvement, training and development of technical knowledge; and - Work effectively with peers in shared functions within IQUW to provide seamless delivery of the company’s objectives.   The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential Qualifications, Skills and Experience   - Strong academic background, including legal qualification, ACII completion or suitable alternatives for the particular role; - Relevant experience in commercial / specialty insurance within the Lloyd’s and/or London Market; - Experience with or understanding of reinsurance; - Strong track record of managing lawyers, loss adjusters and other significant third-party service providers in relevant markets; - Experience in large loss management; - Awareness of regulatory requirements around claims management in the London insurance/reinsurance market, including delegated authorities; - Strong knowledge of key business systems and processes within the Lloyd’s Market; - Strong knowledge of the UK and US legal systems, with experience in US claims handling preferred; - Experience in market meetings with insurers/reinsurers and service providers, and confidence in client and broker engagement; - Exhibit an established peer network with brokers, other insurers and service providers; - Ability to develop and maintain relationships with both internal and external customers; - Ability to prioritise and organise workload and meet deadlines; and - Skilled problem-solving and acting on one’s own initiative.   Desirable Behavioural Attributes   - Exhibits strong written and oral communication skills; - Focuses on performance and driving results; - Builds strong relationships and leverages them to achieve outcomes; - Owns decisions and uses commercial awareness to reach them; - Thinks strategically and holistically with a service-oriented mentality toward the role; and - Leads by example, exhibits a positive attitude and champions the company culture.

Do you have experience of conducting Business Analysis?   Our Change Business Analysts are responsible for supporting the delivery of business change across IQUW Group, through a range of large and small projects delivering strategic and incremental changes. They also assist stakeholders in the shaping of an initial idea into a compelling investment case by gaining a full understanding of the problem or opportunity.   Whilst it is important for our Business Analysts to understand technology capabilities this isn’t a technology role. Our Business Analysts not only capture requirements but shape and direct, so that the business outcomes are delivered whilst providing technologists with the ability to design solutions that align with best practice.   The location for this role is our Swansea office, and we operate a hybrid working model. This entails 3 days working collaboratively in the office with colleagues, and 2 days working from home.     Reporting into the Lead Business Analyst your main responsibilities in the role will be to: - Work closely with Project Managers & Project leads to understand the desired business outcomes - Elicit and capture the formal project requirements, ensuring the needs of internal and external stakeholders are reconciled - Work with the business and technical teams to agree how requirements will be realised, and produce formal use cases, functional specifications and business processes to fully document the agreed solution - Create structured and detailed plans to map the business outcomes and technology design - Support development and test activities and work closely with business users during User Acceptance Testing to ensure a quality product is implemented - Build and maintain relationships with stakeholders and technical teams across the business at various levels - Plan and estimate your own work What you’ll get in return - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We would like to hear from you if you have a solid understanding of project management tools and techniques and a firm understanding of performing business analysis within an organisation.   You will also have: - Experience of working on a large-scale project/programme implementing software and process solutions - The ability to process map/model using at least one standard i.e. BPMN - Experience of working with 1 or more software delivery methodologies - Excellent presentation skills - Experience of facilitating workshops

Our Performance Analysts provide front line support to Underwriters, Product Managers, Operational and Finance teams. Developing self-serve reporting, dashboards, and analysis across all areas of the business, the Performance Analyst will business partner with these teams to build relevant controlled automated reporting solutions.   The location for this role is our London office, and we currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.      Supported by a MI & Data Manager, your main responsibilities in the role will be to:  - Support the development of effective analytics tools and associated data sets in support of commentary and analysis requirements - Support the Finance Business Partner and Financial Planning and Analytics team in the production and delivery of recurring senior management and Executive reporting together with specific granular business area reports  - Gather requirements, design, and build of MI reports to support the business - Gather relevant financial and operating information to support further in-depth analysis - Co-ordinate and collate responses from the business in support of commentary information and findings for report delivery - Identifying key trends and areas of opportunity highlighting them to business partners - Source and collate third party information - Undertake a wide range of analytics to ensure that we have a detailed understanding of our financial performance against plan We’d like to hear from you if you have: - Experience and knowledge of Insurance methods of trading, industry operational practices and procedures - Understanding of data structures and experience of extracting and utilising data to drive key strategic decisions, including the production of insightful analysis - Appreciation of the industry and market legal, regulatory and compliance provisions and the broker channels to market Preferred but not essential: - IBM Planning Analytics (TM1) - SQL / Access - Dataiku - MS Power BI - MS Report Builder / Reporting Services - SSAS cube structured reporting - Microsoft Office products.   What you'll get in return: - Training and Support - Flexible employee benefits including a range of discounts from retailers - Bonus opportunities - Annual salary review - Opportunities to progress your career with ERS Additional Information: - A full Job Description can be seen here. 

Reporting to: Head of Reserving, IQUW Location: London About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   This is a role for a newly-qualified actuary with General Insurance reserving experience, preferably with commercial lines or specialty lines exposure. Reporting to the Head of Reserving and supporting with reserving tasks across all IQUW activities.   Key responsibilities   Reserving - Assist with UK GAAP, Solvency II and US Trust Fund reserving best estimate calculations - Support review of claims data preparation, support assumption setting and calculation of specific IBNR. - Assist reserving discussions with other areas of the business, including underwriting, reinsurance, finance and claims to generate reserving results - Liaise with the business to derive initial natural catastrophe estimates - Assist with production of Quarterly reserving documentation, presentation packs and reports - Support the implementation of reserving process enhancements - Provide assistance to the Finance, Claims, Reinsurance and Underwriting teams as appropriate - Support regular portfolio analysis of classes   Regulatory Reporting - Assist Finance in the production of Lloyd’s quarterly and annual management returns - Support the production of Technical Provisions component of annual Actuarial Function Report - Assist with UW/RI opinions - Support with production of associated reserving frameworks and policies - Liaise with external SAO actuaries and auditors The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills, and experience   - Qualified member of the Institute and Faculty of Actuaries - Knowledge of General Insurance reserving techniques and models. - Lloyd’s of London Market experience preferable - Minimum of a second class degree in a mathematical or science based subject as well as good ‘A’ Levels (or equivalent) including at least one mathematical subject; - Experience of coding desirable such as MS Excel VBA , SQL, Python, R Desirable behavioural attributes   - Strong analytical skills - Excellent attention to detail - Good written and verbal communication skills - Problem solving skills and project management skills - Excellent interpersonal skills, as there will be a high level of communication

Reporting to: Head of Reserving, IQUW Location: London About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation, and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   This is a role for a part-qualified actuary with 1 to 2 years General Insurance reserving experience, preferably with commercial lines or specialty lines exposure. Reporting to the Head of Reserving and supporting with reserving tasks across all IQUW activities.   Key responsibilities   Reserving - Assist with UK GAAP, Solvency II and US Trust Fund reserving best estimate calculations - Claims data preparation, support assumption setting and calculation of specific IBNR. - Assist with production of Quarterly reserving documentation, presentation packs and reports - Support the implementation of reserving process enhancements - Provide assistance to the Finance, Claims, Reinsurance and Underwriting teams as appropriate - Support regular portfolio analysis of classes   Regulatory Reporting - Assist Finance in the production of Lloyd’s quarterly and annual management returns - Support the production of Technical Provisions component of annual Actuarial Function Report   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. Essential qualifications, skills, and experience   - Progressing through actuarial exams (2-4 exams passed) - Knowledge of General Insurance reserving techniques and models - Lloyd’s of London Market experience preferable - Minimum of a second class degree in a mathematical or science based subject as well as good ‘A’ Levels (or equivalent) including at least one mathematical subject; - Experience of coding desirable such as MS Excel VBA , SQL, Python, R Desirable behavioural attributes   - Strong analytical skills - Excellent attention to detail - Good written and verbal communication skills - Problem solving skills and project management skills - Excellent interpersonal skills, as there will be a high level of communication

Why not develop your analytical career in an innovative (re)insurance business?   This role will be part of the Direct & Facultative (D&F) Property Team and will support in the development of tools and processes for the division to analyse and control its portfolio. Our Underwriting Analysts perform a wide range of activities including but not limited to statistical analysis, automation development, working with APIs, data management and working within a cloud computing environment. They will also work closely with a variety of departments including Exposure Management, Pricing, Claims and Portfolio Management.     Supported by the Lead Analyst you’ll be: - Contributing to the executive of the underwriting strategy for Property - The creation of maintenance of structured data warehouses relevant to the underwriting of the portfolio. - Helping to build the analysis suite for underwriting based on data ingested into the account from a variety of models and data sources. - Analysis and maintenance of the portfolio metrics on a forward-looking basis to ensure the portfolio stays within business plan thresholds. - Reviewing the portfolio and applying statistical techniques to assist others in understanding performance - Pricing deals and working to understanding individual risks - Working with the team to build a strong data infrastructure for the property team - Engaging with other divisions assisting in the solidifying of a collaborative culture - Working with outsourcers to ensure the quality of ingested data - Providing metrics for insight into the book of business - Developing tools to demonstrate the impact of strategic decisions     What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Enhanced Family Friendly Benefits     We’d like for you to apply if you have: - A degree in a numerate subject such as Engineering, Science, Mathematics, Physics, Actuarial Science, or a related field - Knowledge of, or interest in one of more coding languages C++, SQL, Python - Working knowledge of industry vendor CAT models RMS and/or AIR - Knowledge of industry exposure/portfolio management vendor tools such as Tiger Eye - Knowledge of, or interest in learning the principles and mathematical theory of insurance - Interest in working with underwriters to understand the business itself - Great communication skills, able to build relationships quickly and effectively with geographically dispersed teams - Excellent organisation skills, able to prioritise and deliver on allocated tasks

Reporting to: Head of IQUW Capital Location: London   About us   IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast. ERS is the UK's largest specialist motor insurer at Lloyd’s (Syndicate 218) with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.   The role   Experienced member of the team in charge of updating and running IQUW internal model to meet Lloyd’s requirements and actively support IQUW strategy. IQUW was launched in 2021 and is a fast-growing phase. We are looking for a collaborative, determined, and agile candidate to maintain and adapt the internal model and underlying processes to reflect the rapidly changing risk profile of the company. Key responsibilities   - Support the internal model management to meet Lloyd’s capital requirements : - Submission requirements and deadlines - Update calibration tools - Maintain internal model - Develop network with colleagues across teams to ensure knowledge sharing - Support the validation process IQUW syndicate is growing rapidly. The internal model and underlying calibration tools must reflect its fast-changing risk profile.   - Contribute actively to the IQUW strategy. Support the development and production of metrics: - Syndicate business forecast - Capital allocation - Reinsurance purchase optimisation - Investment - Support other regulatory requirements; actuarial function report, PRA form, ORSA, support to standard formula. - Embody and amplify the IQUW values in all aspects of day-to-day activity to ensure all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality   The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.   Essential qualifications, skills and experience   - Actuarial skills at the level of a part qualified UK actuary, including strong IT skills, - Strong IT skills, including knowledge of Tyche. - Capital modelling knowledge, including both Lloyd’s and PRA requirements. - Knowledge of general insurance, including property and specialty lines of business. - Good communication skills. Desirable behavioural attributes   - Analytical - Team player - Eager to learn - Self starter - Organised

Do you have experience of providing first class IT support? Our Senior Support Analysts provide Senior Support capability within a busy customer facing environment, delivering onsite support for all aspects of Cleint Technology including but not limited to - Desktop support, Teams meeting technologies, Networking, Software deployment, Patching, Device building, and Cloud endpoint management. Senior Support Analysts support the internal customer and ensure completion of incidents, service requests and tasks within the agree organisational level agreements.    The location for this role is our London office, and the classification is Office Fixed. Your main responsibilities in the role will be to: - Provide Senior Technical support of the client desktop environment and software products - Work on nominated projects and departmental goals as required - Be responsible for the upkeep and build of a variety of devices, including but not limited to Microsoft Windows devices, Apple mobile devices and associated software - Undertake the maintenance and continual service improvement of Software, systems and client technology - Assist with ensuring escalations are reviewed/mitigated, and where necessary escalate relevant matters to prevent customer dissatisfaction or operational failures - Maintain an up-to-date record within the Information Technology Service Management System (ITSM) including company assets   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We'd like to hear from you, if you have: - MCDST certification or equivalent, or a demonstrated ability to act as a technical senior within a team - An understanding of ITIL - Expert knowledge, understanding, and experience of common computing principles and technologies - Excellent problem solving and interpersonal skills, capable of working to deadlines, high level of attention to detail, and have a keen desire to learn and progress - Expert knowledge of Microsoft based operating systems with emphasis on Windows 10/11 with Office 365 - Previous experience working within a fast-paced client facing support environment Additional Information:  - A full job description is available here. 

Are you an experienced Network Engineer looking for a new challenge?   Our Network Engineer provides technical support across the organization and is responsible for supporting new and existing networking solutions within the Group's corporate network.They will have a key focus on ensuring processes and procedures are adhered to, and provide a timely response to BAU incidents and requests following defined processes for implementing changes across the estate.   The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to: - Assist with the design and implementation of new networking technologies into the enterprise in line with required standards and Service Level Agreements (SLA) - Provide Level 2 network support including configuration, troubleshooting and incident/problem/change management - Ensure monitoring and support of the corporate network and on incidents to meet agreed SLAs - Monitor Network support queues ensuring potential issues are addressed and or escalated where required - Keep all network related documentation up to date (including network diagrams, asset inventory, IP address management, process and procedural) - Follow established change procedure and maintain change documentation related to network changes - Assist Senior Network Engineer in configuration and maintenance activities as required - Work as a member of the infrastructure team to provide network related troubleshooting services to the wider team What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if you have: - Network Certification or equivalent experience to Network+, Security+, CCNA Routing and Switching or CCNA Security level - Experience of: - Troubleshooting basic LAN and WAN networks e.g. VLANs, DNS, DHCP, Interface configuration, routing - Configuring, monitoring and troubleshooting Cisco routers, switches (CatOS, NX-OS, IOS) and ASA or Fortigate firewalls - Working with incident and change managed environments - An Understanding of: - Network management protocols e.g. SSH, HTTPS, TACACS+ - Network load balancing (F5, HSRP, Etherchannel) - Site-to-site VPN and remote access technologies. - Routing protocols – RIP, OSPF, EIGRP, BGP. - Authentication, authorisation and accounting (AAA) technologies e.g. Dot1x. - Network monitoring systems that use SNMP and SSH to monitor network equipment.   Additional Information:  The full Job Description can be seen here.

Are you an experienced Infrastructure Engineer looking for a new challenge?   Our Infrastructure Engineers provide technical expertise to assist with the objective of delivering and developing a stable and secure operational infrastructure service that meets business requirements. They support the business in BAU, project delivery and R&D capacities following industry best practices, while collaborating with team members, third-parties and other departments.   The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.    Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to: - Ensure the internal Service Management System (Ivanti ISM) is used to efficiently manage service requests, incidents, problems and changes in line with ITIL framework - Carryout BAU, Projects, and R&D activities in line with the departmental objectives - Build, maintain troubleshoot and upgrade or develop MS Windows server, Citrix, and VMware infrastructure  - Monitor, repond to, and report on capacity management and infrastructure performance and report to management - Build, Maintain and troubleshoot the Disaster Recovery and Business Continuity systems while identifying opportunities for improvement - Ensure the Security and Integrity of company data is always preserved when carrying out BAU, project or R&D activites   What you’ll get in return: - 25 days holiday - Discretionary bonus scheme - Employee assistance programme - Annual holiday buy (up to 3 extra days) - Salary sacrifice benefits - Annual benefits reviews - Professional qualifications and study support   We’d like to hear from you if you have: - Strong knowledge of Windows server Operating Systems, including IIS, DNS, DHCP and other key Microsoft server technologies - Strong knowledge of Active Directory with expert Group Policy exposure - Experience in administering cloud services preferably O365 or Azure - Exposure and experience managing enterprise backup and DR solutions and hardware. Preferably VEEAM and Redgate SQL backup - Worked within an ITIL service management environment - Knowledge of industry best-practice and standards regarding IT Infrastructure - The ability to understand technical systems and to effectively interface with other engineering teams and the customers of all technical levels Additional Information:  - The full Job Description can be seen here.