Infrastructure Engineer

Job Locations UK-Swansea
Job Post Information* : Posted Date 1 month ago(24/02/2023 15:26)
Job ID
# of Openings
Information Technology


Are you an experienced Infrastructure Engineer looking for a new challenge?


Our Infrastructure Engineers provide technical expertise to assist with the objective of delivering and developing a stable and secure operational infrastructure service that meets business requirements. They support the business in BAU, project delivery and R&D capacities following industry best practices, while collaborating with team members, third-parties and other departments.


The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week. 


Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to:

  • Ensure the internal Service Management System (Ivanti ISM) is used to efficiently manage service requests, incidents, problems and changes in line with ITIL framework
  • Carryout BAU, Projects, and R&D activities in line with the departmental objectives
  • Build, maintain troubleshoot and upgrade or develop MS Windows server, Citrix, and VMware infrastructure 
  • Monitor, repond to, and report on capacity management and infrastructure performance and report to management
  • Build, Maintain and troubleshoot the Disaster Recovery and Business Continuity systems while identifying opportunities for improvement
  • Ensure the Security and Integrity of company data is always preserved when carrying out BAU, project or R&D activites


What you’ll get in return:

  • 25 days holiday
  • Discretionary bonus scheme
  • Employee assistance programme
  • Annual holiday buy (up to 3 extra days)
  • Salary sacrifice benefits
  • Annual benefits reviews
  • Professional qualifications and study support


We’d like to hear from you if you have:

  • Strong knowledge of Windows server Operating Systems, including IIS, DNS, DHCP and other key Microsoft server technologies
  • Strong knowledge of Active Directory with expert Group Policy exposure
  • Experience in administering cloud services preferably O365 or Azure
  • Exposure and experience managing enterprise backup and DR solutions and hardware. Preferably VEEAM and Redgate SQL backup
  • Worked within an ITIL service management environment
  • Knowledge of industry best-practice and standards regarding IT Infrastructure
  • The ability to understand technical systems and to effectively interface with other engineering teams and the customers of all technical levels

Additional Information: 

  • The full Job Description can be seen here.


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