Are you an experienced Infrastructure Engineer looking for a new challenge?
Our Infrastructure Engineers provide technical expertise to assist with the objective of delivering and developing a stable and secure operational infrastructure service that meets business requirements. They support the business in BAU, project delivery and R&D capacities following industry best practices, while collaborating with team members, third-parties and other departments.
The location for this role is our Swansea office, and the classification is Hybrid. This entails 3 days collaborating with colleagues in the office, and 2 days working from home each week.
Reporting to the IT Infrastructure Manager your main accountabilities in the role will be to:
- Ensure the internal Service Management System (Ivanti ISM) is used to efficiently manage service requests, incidents, problems and changes in line with ITIL framework
- Carryout BAU, Projects, and R&D activities in line with the departmental objectives
- Build, maintain troubleshoot and upgrade or develop MS Windows server, Citrix, and VMware infrastructure
- Monitor, repond to, and report on capacity management and infrastructure performance and report to management
- Build, Maintain and troubleshoot the Disaster Recovery and Business Continuity systems while identifying opportunities for improvement
- Ensure the Security and Integrity of company data is always preserved when carrying out BAU, project or R&D activites
What you’ll get in return:
- 25 days holiday
- Discretionary bonus scheme
- Employee assistance programme
- Annual holiday buy (up to 3 extra days)
- Salary sacrifice benefits
- Annual benefits reviews
- Professional qualifications and study support
We’d like to hear from you if you have:
- Strong knowledge of Windows server Operating Systems, including IIS, DNS, DHCP and other key Microsoft server technologies
- Strong knowledge of Active Directory with expert Group Policy exposure
- Experience in administering cloud services preferably O365 or Azure
- Exposure and experience managing enterprise backup and DR solutions and hardware. Preferably VEEAM and Redgate SQL backup
- Worked within an ITIL service management environment
- Knowledge of industry best-practice and standards regarding IT Infrastructure
- The ability to understand technical systems and to effectively interface with other engineering teams and the customers of all technical levels
Additional Information:
- The full Job Description can be seen here.
