Credit Control Team Leader

Job Locations UK-Swansea
Job Post Information* : Posted Date 2 weeks ago(15/11/2021 15:35)
Job ID
# of Openings
Accountancy & Finance


Are you a Credit Control Team Leader that manages premium receivables accurately and efficiently, then we would like to hear from you.


Working as the team leader of a recently created Credit Control Team based in the Swansea office, this is a key role in ensuring IQUW manage premium receivables accurately and efficiently and ensuring that all debt including aged debt is managed and minimized.


The primary focus of the role will be managing the credit control team, providing information to the wider business, liaising with internal and external customers, developing and maintaining systems to maximize the efficiency of the team.


The main role of the team includes targeted invoice collection, complex query resolution, reporting, processing of payments and the reconciliation of settlements received from brokers in accordance with organisational procedures, and predefined timeframes. 


As the role involves working with brokers and internal colleagues within different areas of the business, good communication and teamwork skills is essential and will help to deliver the fist-class service that is expected of IQUW.



Reporting to the Credit Control Team Leader, your responsibilities in the role will be to: 


  • Increase productivity by identifying new processes and systems which will have a positive effect on capacity planning.
  • Maximizing credit control capabilities through coaching, mentoring, target setting and measurement of performance outputs.
  • Provide regular information for Board reports and Credit Management meetings.
  • Identifying and managing queries to enable appropriate resolution.
  • Managing broker refunds.
  • Preparing debt management information.


We would like to hear from you if you have:


  • Good knowledge of Credit Control processes and approaches
  • Background in commercial (B2B) collection
  • Experience of account reconciliation in a high-volume environment.
  • Previous experience in accountancy role essential
  • Knowledge of FCA regulations would be advantageous



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